Does CareXM pay their employees well?

According to anonymously submitted Glassdoor reviews, CareXM employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at CareXM. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at CareXM?

55% of CareXM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareXM 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at CareXM?

Patient Care Advocate (22) , Patient Care Assistant (PCA) (6) , Patient Advocate (4) , Patient Care Advocate PCA (4) , Sales Development Representative (SDR) (3) , Customer Service Representative (CSR) (2) , Learning and Development Coordinator (2) , Project Manager (2) , Team Lead (2)

What are the pros of working at CareXM according to real employee reviews?

"Remote work from home." ((in 6 reviews)); "Growing fast and much more opportunity for further growth within current verticals and expanding to new ones" ((in 4 reviews)); "Extra hours, bonuses, most customers nice" ((in 3 reviews)); "Awesome place to work recommend to anyone." ((in 3 reviews))

What are the cons of working at CareXM according to real employee reviews?

"Low pay weekend no communication with management" ((in 15 reviews)); "Dishonest management." ((in 3 reviews))

What are employees saying about CareXM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareXM layoffs and their outlook for job security at CareXM in 2026.

What are the top reviewed CareXM locations?

Lehi , Salt Lake City , Newark , Birmingham , Daleville , Ider , Mobile , Johnson City , Memphis , Shelbyville , Cincinnati , New Orleans , Seattle , Palm Bay , Tampa , Savannah , Remote , Utah , Tennessee City

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CareXM

CareXM reviews

3.4

55% would recommend to a friend

(83 total reviews)

Si Luo

61% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.4

Senior management

3.4

Career opportunities

3.1

Compensation and benefits

CareXM has an employee rating of 3.4 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareXM employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

83 reviews

3.0

Apr 28, 2022

care XM

Patient care advocate

Recommend

CEO approval

Business Outlook

Pros

They offer a flexible schedule

Cons

The pay is not that great and they don't offer benefits

5.0

Apr 19, 2022

Genuine. Real People run this company!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, great training, great staff and remote work!

Cons

It’s a little sedentary if you are a triage/phone person.

5.0

Apr 4, 2022

Great Place to Work

Director finance

Recommend

CEO approval

Business Outlook

Pros

Many great reasons including pay, benefits, great culture, leadership and growth opportunities. If you are willing to work hard, there is a true pay for performance vibe and vein for you.

Cons

We are quickly growing and changing, like most small companies looking to capitalize on growth opportunities. This can lead to a disjointed feeling

Viewing 67 - 69 of 83 Reviews

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Jobs at CareXM

Bilingual Medical Customer Service Representative (Spanish/English)

Early Morning Triage Nurse - RN (Remote)

Patient Support Customer Service Representative - Part Time Evenings

Enterprise Account Manager

United States

View job

After-Hours Night Triage RN (Remote)

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