Does CareXM pay their employees well?

According to anonymously submitted Glassdoor reviews, CareXM employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at CareXM. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at CareXM?

55% of CareXM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareXM 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at CareXM?

Patient Care Advocate (22) , Patient Care Assistant (PCA) (6) , Patient Advocate (4) , Patient Care Advocate PCA (4) , Sales Development Representative (SDR) (3) , Customer Service Representative (CSR) (2) , Learning and Development Coordinator (2) , Project Manager (2) , Team Lead (2)

What are the pros of working at CareXM according to real employee reviews?

"Remote work from home." ((in 6 reviews)); "Growing fast and much more opportunity for further growth within current verticals and expanding to new ones" ((in 4 reviews)); "Extra hours, bonuses, most customers nice" ((in 3 reviews)); "Awesome place to work recommend to anyone." ((in 3 reviews))

What are the cons of working at CareXM according to real employee reviews?

"Low pay weekend no communication with management" ((in 15 reviews)); "Dishonest management." ((in 3 reviews))

What are employees saying about CareXM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareXM layoffs and their outlook for job security at CareXM in 2026.

What are the top reviewed CareXM locations?

Lehi , Salt Lake City , Newark , Birmingham , Daleville , Ider , Mobile , Johnson City , Memphis , Shelbyville , Cincinnati , New Orleans , Seattle , Palm Bay , Tampa , Savannah , Remote , Utah , Tennessee City

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CareXM

CareXM reviews

3.4

55% would recommend to a friend

(83 total reviews)

Si Luo

61% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.4

Senior management

3.4

Career opportunities

3.1

Compensation and benefits

CareXM has an employee rating of 3.4 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareXM employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

83 reviews

4.0

Mar 14, 2022

Decent

Patient care advocate

Recommend

CEO approval

Business Outlook

Pros

Remote, easy, and a flexible schedule

Cons

Bonus isn't obtainable. It isn't based on your metrics, but the company's as a whole.

3.0

Feb 11, 2022

Patient care advocate

Work from home customer service representative

Recommend

CEO approval

Business Outlook

Pros

Supportive employees, outstanding staff and very understanding

Cons

Got furlough without any notice and been unemployed

5.0

Dec 8, 2021

So far so good

Patient care advocate pca

Recommend

CEO approval

Business Outlook

Pros

I love working from home

Cons

Not a lot of down time so break usage expectations are a bit tight considering we take calls back to back.

Viewing 70 - 72 of 83 Reviews

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Jobs at CareXM

Patient Support Customer Service Representative - Part Time Evenings

Enterprise Account Manager

United States

View job

Bilingual Medical Customer Service Representative (Spanish/English)

After-Hours Night Triage RN (Remote)

Early Morning Triage Nurse - RN (Remote)

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CareXM reviews

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Decent

Patient care advocate

So far so good

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