Does CareXM pay their employees well?

According to anonymously submitted Glassdoor reviews, CareXM employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at CareXM. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at CareXM?

55% of CareXM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareXM 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at CareXM?

Patient Care Advocate (22) , Patient Care Assistant (PCA) (6) , Patient Advocate (4) , Patient Care Advocate PCA (4) , Sales Development Representative (SDR) (3) , Customer Service Representative (CSR) (2) , Learning and Development Coordinator (2) , Project Manager (2) , Team Lead (2)

What are the pros of working at CareXM according to real employee reviews?

"Remote work from home." ((in 6 reviews)); "Growing fast and much more opportunity for further growth within current verticals and expanding to new ones" ((in 4 reviews)); "Extra hours, bonuses, most customers nice" ((in 3 reviews)); "Awesome place to work recommend to anyone." ((in 3 reviews))

What are the cons of working at CareXM according to real employee reviews?

"Low pay weekend no communication with management" ((in 15 reviews)); "Dishonest management." ((in 3 reviews))

What are employees saying about CareXM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareXM layoffs and their outlook for job security at CareXM in 2026.

What are the top reviewed CareXM locations?

Lehi , Salt Lake City , Newark , Birmingham , Daleville , Ider , Mobile , Johnson City , Memphis , Shelbyville , Cincinnati , New Orleans , Seattle , Palm Bay , Tampa , Savannah , Remote , Utah , Tennessee City

CareXM reviews

3.4

55% would recommend to a friend

(83 total reviews)

Si Luo

61% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.4

Senior management

3.4

Career opportunities

3.1

Compensation and benefits

CareXM has an employee rating of 3.4 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareXM employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

83 reviews

1.0

Oct 2, 2024

Toxic Work Environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I can't think of anything positive to say about Care XM.

Cons

Toxic Work Environment and work expectations. Upper management is rude, workaholic and poor company morals.

CareXM Response

1y

Thank you for taking the time to share your feedback. We value your input and are committed to providing a positive work environment for all our employees. We are concerned to hear about your negative experience. We believe that open communication is key to addressing any issues and improving our workplace.

2.0

Jun 18, 2024

No Training

Project manager

Recommend

CEO approval

Business Outlook

Pros

Work from Home, equipment provided

Cons

No training process, firehose mindset, micromanagement. Hires unqualified managers. Pay very poor.

CareXM Response

2y

Thanks for the feedback. We're actively working to improve the employee experience at CareXM, and your insights are valuable. We're piloting new training programs to ensure everyone has the tools to succeed. We agree clear communication is key, and we have centralized our communication channels to keep everyone informed. We continuously review compensation plans to ensure they're competitive. We appreciate your time with CareXM and wish you the best in your future endeavors.

3.0

Feb 9, 2023

OK job

Patient care advocate

Recommend

CEO approval

Business Outlook

Pros

Steady hours / over time available if wanted / supportive co-workers

Cons

never satisfied with our numbers , no matter how good your numbers are always want better and never gives credit for good work.

Viewing 19 - 21 of 83 Reviews

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Jobs at CareXM

Patient Support Customer Service Representative - Part Time Evenings

Enterprise Account Manager

United States

View job

Bilingual Medical Customer Service Representative (Spanish/English)

After-Hours Night Triage RN (Remote)

Early Morning Triage Nurse - RN (Remote)

CareXM

CareXM reviews

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Ratings by demographic groups

Reviews by job title

Toxic Work Environment

No Training

OK job

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