Does CareXM pay their employees well?

According to anonymously submitted Glassdoor reviews, CareXM employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at CareXM. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at CareXM?

55% of CareXM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareXM 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at CareXM?

Patient Care Advocate (22) , Patient Care Assistant (PCA) (6) , Patient Advocate (4) , Patient Care Advocate PCA (4) , Sales Development Representative (SDR) (3) , Customer Service Representative (CSR) (2) , Learning and Development Coordinator (2) , Project Manager (2) , Team Lead (2)

What are the pros of working at CareXM according to real employee reviews?

"Work from home, flexible schedule." ((in 6 reviews)); "Flexible hours, great training, great staff and remote work!" ((in 4 reviews)); "Growing fast and much more opportunity for further growth within current verticals and expanding to new ones" ((in 4 reviews)); "Awesome place to work recommend to anyone." ((in 3 reviews))

What are the cons of working at CareXM according to real employee reviews?

"Low pay weekend no communication with management" ((in 14 reviews)); "Dishonest management." ((in 3 reviews))

What are employees saying about CareXM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareXM layoffs and their outlook for job security at CareXM in 2026.

What are the top reviewed CareXM locations?

Lehi , Salt Lake City , Newark , Birmingham , Daleville , Ider , Mobile , Johnson City , Memphis , Shelbyville , Cincinnati , New Orleans , Seattle , Palm Bay , Tampa , Savannah , Remote , Utah , Tennessee City

CareXM reviews

3.4

55% would recommend to a friend

(83 total reviews)

Si Luo

61% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.4

Senior management

3.4

Career opportunities

3.1

Compensation and benefits

CareXM has an employee rating of 3.4 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareXM employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

83 reviews

2.0

Jun 18, 2024

No Training

Project manager

Recommend

CEO approval

Business Outlook

Pros

Work from Home, equipment provided

Cons

No training process, firehose mindset, micromanagement. Hires unqualified managers. Pay very poor.

CareXM Response

2y

Thanks for the feedback. We're actively working to improve the employee experience at CareXM, and your insights are valuable. We're piloting new training programs to ensure everyone has the tools to succeed. We agree clear communication is key, and we have centralized our communication channels to keep everyone informed. We continuously review compensation plans to ensure they're competitive. We appreciate your time with CareXM and wish you the best in your future endeavors.

4.0

May 15, 2024

Great work environment

Patient advocate

Recommend

CEO approval

Business Outlook

Pros

Very easy going environment and nice work life balance

Cons

Low pay for the work

CareXM Response

2y

Thank you for taking the time to leave a review. We appreciate you highlighting the positive aspects of our work environment and work-life balance at CareXM. It's important to us that our team feels comfortable and has the flexibility they need. We understand your feedback regarding compensation. We conduct regular salary reviews to ensure we're offering competitive pay. We'd appreciate the opportunity to discuss your specific concerns in more detail. If you're open to it, we'd welcome the chance to connect with you directly to learn more about your experience. You can reach out to our HR team at PeopleTeam@CareXM.com to start a conversation.

5.0

Mar 26, 2024

A Fantastic Place to Work in Healthcare

People operations manager

Recommend

CEO approval

Business Outlook

Pros

CareXM is a fantastic place to work for anyone who is passionate about healthcare and wants to be part of a supportive and collaborative team. The company offers great opportunities for professional growth and development, as well as a healthy work-life balance.

Cons

CareXM is a fast-paced environment, which can be challenging at times. However, the company provides the support and resources you need to be successful.

CareXM Response

2y

Thanks for taking the time to leave a review! We're thrilled to hear that you find CareXM to be a supportive and collaborative workplace that fosters professional growth and a healthy work-life balance. We understand that the fast-paced nature of the healthcare industry can be demanding at times. We appreciate you acknowledging the support and resources we provide to help our team members thrive in this environment.

Viewing 22 - 24 of 83 Reviews

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Jobs at CareXM

Bilingual Medical Customer Service Representative (Spanish/English)

Early Morning Triage Nurse - RN (Remote)

Enterprise Account Manager

United States

View job

After-Hours Night Triage RN (Remote)

CareXM

CareXM reviews

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Ratings by demographic groups

Reviews by job title

No Training

Great work environment

A Fantastic Place to Work in Healthcare

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