Does CareXM pay their employees well?

According to anonymously submitted Glassdoor reviews, CareXM employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at CareXM. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at CareXM?

55% of CareXM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CareXM 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at CareXM?

Patient Care Advocate (22) , Patient Care Assistant (PCA) (6) , Patient Advocate (4) , Patient Care Advocate PCA (4) , Sales Development Representative (SDR) (3) , Customer Service Representative (CSR) (2) , Learning and Development Coordinator (2) , Project Manager (2) , Team Lead (2)

What are the pros of working at CareXM according to real employee reviews?

"Remote work from home." ((in 6 reviews)); "Growing fast and much more opportunity for further growth within current verticals and expanding to new ones" ((in 4 reviews)); "Extra hours, bonuses, most customers nice" ((in 3 reviews)); "Awesome place to work recommend to anyone." ((in 3 reviews))

What are the cons of working at CareXM according to real employee reviews?

"Low pay weekend no communication with management" ((in 15 reviews)); "Dishonest management." ((in 3 reviews))

What are employees saying about CareXM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CareXM layoffs and their outlook for job security at CareXM in 2026.

What are the top reviewed CareXM locations?

Lehi , Salt Lake City , Newark , Birmingham , Daleville , Ider , Mobile , Johnson City , Memphis , Shelbyville , Cincinnati , New Orleans , Seattle , Palm Bay , Tampa , Savannah , Remote , Utah , Tennessee City

CareXM reviews

3.4

55% would recommend to a friend

(83 total reviews)

Si Luo

61% approve of CEO

49% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.4

Senior management

3.4

Career opportunities

3.1

Compensation and benefits

CareXM has an employee rating of 3.4 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CareXM employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

83 reviews

4.0

Aug 8, 2024

Great Job Needs Better Pay

Psc representative

Recommend

CEO approval

Business Outlook

Pros

Easy Busy Simple Understanding Great people

Cons

Busy Low Pay No pay for tech issues

CareXM Response

1y

Thank you for taking the time to share your experience at CareXM. We appreciate your positive feedback about the team and the work environment. It's great to hear that you find your role easy, busy, and simple and enjoy working with your colleagues. We understand your concerns about compensation and technical issues impacting pay. Your feedback is valuable as we continually strive to improve the employee experience. We're committed to providing competitive compensation packages and addressing technical problems promptly. We encourage you to discuss your concerns with your manager or HR representative. Your input will help us make the necessary adjustments.

2.0

Aug 2, 2024

Nice People

Project manager

Recommend

CEO approval

Business Outlook

Pros

Nice Staff, good benefits for one person

Cons

Low pay, no training, lacks client focus

CareXM Response

1y

Thanks for sharing your experience at CareXM! We appreciate you taking the time to give us feedback. It's great to hear that you enjoyed the people here. Our team is made up of fantastic individuals, and we’re proud of our supportive work environment. We’re also glad you valued the benefits we offer. We understand your concerns about pay, training, and client focus. Your feedback is valuable to us as we strive to improve. We're always working on ways to enhance our compensation packages, provide more robust training programs, and deepen our client relationships.

5.0

Jul 8, 2024

Great Place to Start HealthCare Journey

Patient care advocate pca

Recommend

CEO approval

Business Outlook

Pros

The teamwork and collaboration while knowing you are truly making a difference.

Cons

There aren't any health benefits for Part Time Employees.

CareXM Response

2y

We appreciate you taking the time to share your experience as a part-time Patient Care Advocate at CareXM. We’re glad to hear about the positive teamwork and collaboration you’ve experienced with us! Your feedback about the lack of health benefits for part-time employees is valuable and something we’re continuously evaluating. We’re also grateful for your suggestion regarding merit increases, and we’ll certainly consider this as we develop our compensation strategies.

Viewing 19 - 21 of 83 Reviews

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Jobs at CareXM

Enterprise Account Manager

United States

View job

Patient Support Customer Service Representative - Part Time Evenings

Bilingual Medical Customer Service Representative (Spanish/English)

After-Hours Night Triage RN (Remote)

Early Morning Triage Nurse - RN (Remote)

CareXM

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Great Job Needs Better Pay

Nice People

Great Place to Start HealthCare Journey

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