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      Caribou Coffee

      Engaged Employer

      Caribou Coffee reviews

      3.5

      63% would recommend to a friend

      (1,792 total reviews)
      avatar

      Scott Kennedy

      48% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      Caribou Coffee has an employee rating of 3.5 out of 5 stars, based on 1,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Reviews by job title

      2K reviews
      4.0
      Sep 7, 2014

      Great company

      Senior training store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent trend of care for both customers and employees. Free coffee Fun, relaxed work environment Make your own schedule Wonderful benefits

      Cons

      Sales goals are not an option or a goal - they must be met at any expense No work life balance. Expect to get up at 3:30AM or work as late as 12:30AM in some locations You are never off of work. Calls can come at anytime and you are expected to answer Little to no room to move up past store management

      5.0
      Sep 7, 2014

      Great company to work for!

      District manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company culture, manageable work load, high support from Regional management and above, fun atmosphere, and great focus on career development.

      Cons

      Salaries need to be a little more competitive.

      2.0
      Jul 7, 2014

      Great start - 5 years ago. Last 18 months was a nightmare

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Plenty of opportunity to learn ins and outs of business if you are willing to take opportunities and stand up for yourself (you have to ask/push - certainly won't be handed to you). Learned HR, recruiting, interviewing, training, development planning, finance, operations management, B2B marketing, and customer service. You can personally build a great team and have great peers ... it just takes work.

      Cons

      Very poor compensation for level of responsibility and workload. Poor time off policies (cafes are open 365 days a year). Poor communication from upper level management to the field - which is where the actual money is made. Dealing with an entitled public in an urban was soul crushing. Long history of poor facilities management - constant pressure to keep sales flowing while dealing with broken frigs, doors, bathrooms. Culture and leadership were just lip service.

      Viewing 28 - 30 of 1,792 Reviews
      Related searches: Caribou Coffee jobs | Caribou Coffee salaries | Caribou Coffee benefits | Caribou Coffee interviews
      ReviewsCaribou Coffee reviews

      Glassdoor has 1,822 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.