Caribou Coffee reviews

3.5

63% would recommend to a friend

(1,792 total reviews)
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Scott Kennedy

48% approve of CEO

37% positive business outlook

Caribou Coffee has an employee rating of 3.5 out of 5 stars, based on 1,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Mar 6, 2015

Manager

Recommend
CEO approval
Business Outlook

Pros

Great place to grow management skills. People (employees) make the company great to work. Culture framework is solid. Good place to begin management career.

Cons

Relatively low pay; about 80-90% for similar roles at different companies with similar financial responsibilities.

2.0
Dec 25, 2014

Poor Ethics.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Great tips -Generally friendly co-workers and customers -Free shift drinks & weekly coffee beans -Flexible scheduling

Cons

Poor ethics during coffee promotions. Little focus on customer, more focus on store operations and sales quotas

4.0
Oct 8, 2014
Recommend
CEO approval
Business Outlook

Pros

- The product is amazing. They're always keeping it fresh, local, and innovative. - The culture is fun and the company always thinks "outside of the box." - The company really works on being action oriented and listening to their employees. They take regular team member engagement surveys, and shares those results publicly.

Cons

- Too many unrealistic expectations and demands for management. - There's not enough in store support for store managers. - Demanding work load and long days/hours. - Being responsible for your store 24/7. I've seen other managers miss out on their vacations, important family events, and the lack a real work/life balance. - The compensation and bonus structure is terrible.

Viewing 25 - 27 of 1,792 Reviews

Glassdoor has 1,822 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.