Caribou Coffee reviews

3.6

67% would recommend to a friend

(1,790 total reviews)
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Scott Kennedy

48% approve of CEO

40% positive business outlook

Caribou Coffee has an employee rating of 3.6 out of 5 stars, based on 1,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Sep 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Culture, Work/Life Balance, Time Off, Fun Environment

Cons

Pay, Transparency, Upper Management, Accountability

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Caribou Coffee Response
8mo
Thanks for the kind words — we’re glad to hear your experience reflects our commitment to creating a supportive and rewarding workplace.
4.0
Sep 29, 2025

Great start

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A great starting job for customer service and getting to know the community.

Cons

Staff can be difficult and entire experience can be based on that.

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Caribou Coffee Response
8mo
Thanks for taking the time to share your experience. We’re glad to hear your time with us has been positive — it reinforces our commitment to building a workplace where people feel valued, supported, and inspired to grow.
5.0
Sep 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Fun and vibes were good.

Cons

There were not many cons.

avatar
Caribou Coffee Response
9mo
Thanks for the kind words — we’re glad to hear your experience reflects our commitment to creating a supportive and rewarding workplace.
Viewing 52 - 54 of 1,790 Reviews

Glassdoor has 1,820 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.