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      Caribou Coffee

      Engaged Employer

      Caribou Coffee reviews

      3.5

      63% would recommend to a friend

      (1,791 total reviews)
      avatar

      Scott Kennedy

      48% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      Caribou Coffee has an employee rating of 3.5 out of 5 stars, based on 1,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Reviews by job title

      2K reviews
      2.0
      Dec 13, 2008

      Caribou, They just didn't learn from the Lawsuit.

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Caribou by far has the highest quality coffee available and the customer service that is free is by far in the top 10percent of companies out there. All employees receive 1/2 pound of coffee each week, a free drink for every shift worked and 10% off all merch and products. The atmosphere is relaxed and comfortable and the customers are the best. Supervisors and store management is pretty good, they listen to you and seem to follow through on what they promise.

      Cons

      Wages are horrible, senior management only cares about themselves and will stab you in the back to protect their own backside. Upward advancement is a joke, they will promise and promise while asking you to do more and more by holding the proverbial carrot in front of you only to come up with an excuse of oh, sorry its going to be probably 3 to 6 more months till that position is available because the company is restructuring and that actual position does not exist anymore, but if you can show us that your more than willing to big we will promise you something else.

      3.0
      Aug 27, 2008

      Not a bad place to start

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can recieve benefits only working part time, 20hrs is the minimum requirement to get enrolled in benefits. Often the shifts are very pretty flexible and you'll be able to get the hours that you've requested. Relativly straight forward job as what's required of you is all lined out ahead of time and they'll inform of anything more that needs to be done.

      Cons

      Store manager is a craps shoot, one manager can be horrific and stick around and long time and the good managers always seem to be let go. Sometimes getting coverage for a shift you want off can be difficult as some employees don't want to work more than they have to. Caribou is open every day of the year(depending on the store) so there's a chance of working on Thanksgiving, Christmas, New Years etc. and it's often a battle to get those days off ahead of time.

      4.0
      Jun 12, 2008

      Caribou is a good place to work.

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free Coffee!.. And, it's a company that values true guest service (unlike rude Starbucks employees) and it is a company you can be proud to work for (many humanitarian-type efforts as a company). The customers genuinely appreciate you being there. It does take a lot of physical effort/ activity and you have to be able to think on your feet during the morning rushes but you stay fit and active while at work (you get paid to exercise)!

      Cons

      They are open from 5:30am to as late as 11:00pm- many hours on-call and little time for social life. On another note, I was invited to join the management program. I went through months of training and interviewing for promotions, while still being paid a low hourly wage as a shift supervisor. I later found out through word of mouth that company growth had halted and my wait for a management position and the salary to match would be much longer than initially promised. After confronting management (who had neglected to tell me weeks or months earlier), I found out that my wait would be significantly long and now, I am no longer able to survive off $8.45 hourly and will be looking for a new job. I feel like a lot of my time was wasted.

      Viewing 1789 - 1791 of 1,791 Reviews
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      ReviewsCaribou Coffee reviews

      Glassdoor has 1,821 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.