Caribou Coffee reviews

3.5

63% would recommend to a friend

(1,792 total reviews)
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Scott Kennedy

48% approve of CEO

37% positive business outlook

Caribou Coffee has an employee rating of 3.5 out of 5 stars, based on 1,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Apr 7, 2022

Stayed for almost 3 years

Recommend
CEO approval
Business Outlook

Pros

Good rapport with staff/customers, one drink per shift, half lb of coffee per week

Cons

2 of my yearly raises were missed and this was not corrected by management in a timely manner, all while I was being asked to work more hours

2.0
Jan 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Free coffee Employee discount usually flexible

Cons

Doesn't pay its employees enough Discourages and shames talks about money, which is completely legal to do Acts like it cares about you when in many cases it doesn't Yeah, thats right, keep reading you sucker for negativity and some good old tea After a while you learn that Caribou Coffee only choose an action as a company to further its goal of making money for management and those who are payed more in their company. They act progressive in the news but they are still a filthy capitalistic company inside. Like the toxic ex you decided to leave because you saw what they were doing to you, Caribou Coffee should be cautiously considered as an employment option. OH well WELLL, some examples finally Case 1: Caribou Coffee has repeatedly made hires that start out at higher wages than those already working at the store. This is not right and should not be tolerated. Caribou has likely had high turnover because of this specific issue and its detrimental effect on employee moral, which Caribou thinks they can solve by telling people to not talk about their wages. Ridiculously stupid. In this post-capitalistic hellscape one day hopefully they will join the other capitalistic dinosaurs in a well deserved death, or perhaps they could redeem themselves by actually paying fair wages and thus keeping their employees for longer. But I have more confidence in Jesus returning, and I am a hardcore atheist. I hope this sick burn sounds as good as I think it sounds in my head. But for real, Caribou, BUDDY? Just treat your workers fairly and pay them well so they'll stay employed with you longer. Its a smart business move, and believe me I know. Oh and take a look at your reviews on here if you don't believe any of what I have said

5.0
Jan 12, 2022

Awesome

Recommend
CEO approval
Business Outlook

Pros

They pay was really well.

Cons

Didn’t train me good so I was on my own a lot not knowing what to do

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Caribou Coffee Response
4y
Thank you for sharing your thought with us. We are glad to hear you enjoyed your time at Caribou, but are bummed that you felt the training didn't meet your expectations - we're proud of our carefully created training programs!
Viewing 55 - 57 of 1,792 Reviews

Glassdoor has 1,822 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.