Is Caribou Coffee a good company to work for?

Caribou Coffee has an overall rating of 3.6 out of 5, based on over 1,820 reviews left anonymously by employees. This rating has been stable over the past 12 months. 67% of employees would recommend working at Caribou Coffee to a friend and 40% have a positive outlook for the business. The best reviews about Caribou Coffee have been left by employees working as Barista - Caribou , Barista, Shift Supervisor and District Manager .

Does Caribou Coffee pay their employees well?

According to anonymously submitted Glassdoor reviews, Caribou Coffee employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Caribou Coffee. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Caribou Coffee?

67% of Caribou Coffee employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Caribou Coffee 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Caribou Coffee?

Barista (402) , Shift Supervisor (173) , Cashier/Barista (80) , Shift Lead (68) , Store Manager (62) , Shift Leader (56) , General Manager (43) , Barista, Shift Supervisor (35) , Team Member (30) , Manager On Duty (25) , Assistant Manager (24) , Manager (23) , Assistant General Manager (17) , Barista - Caribou (17) , District Manager (17)

What are the pros of working at Caribou Coffee according to real employee reviews?

"The benefits were nice as we go free coffee or a bagel on shift." ((in 126 reviews)); "Discounts and can meet some pretty great people" ((in 119 reviews)); "Flexible with school schedule and great coworkers" ((in 116 reviews)); "Flexible hours and easiness of the work itself makes for a perfect first or college job." ((in 81 reviews)); "Free food and drinks was pretty nice" ((in 63 reviews))

What are the cons of working at Caribou Coffee according to real employee reviews?

"Fast paced and low paying" ((in 177 reviews)); "Poor management and bad relationship with the wmployers" ((in 126 reviews)); "If you end up with a bad manager it can make your experience a living hell" ((in 72 reviews)); "Bad upper management, lots of stores are unorganized." ((in 42 reviews)); "Less reliable and less capable team members promoted over other more viable candidates." ((in 31 reviews))

What are employees saying about Caribou Coffee layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Caribou Coffee layoffs and their outlook for job security at Caribou Coffee in 2026.

What are the top reviewed Caribou Coffee locations?

Minneapolis , Saint Paul , Atlanta , Chicago , Edina , Roseville , Fargo , Eagan , Rochester , Duluth , Minnetonka , Raleigh , Sioux Falls , Mankato , Bloomington , Maple Grove , Plymouth , Charlotte , Inver Grove Heights , Brooklyn Center , Maplewood , Woodbury , Burnsville , Eden Prairie , Saint Cloud , Shakopee , Des Moines , Blaine , Chaska , Westminster

Caribou Coffee reviews

3.6

67% would recommend to a friend

(1,790 total reviews)

Scott Kennedy

48% approve of CEO

40% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Caribou Coffee has an employee rating of 3.6 out of 5 stars, based on 1,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews

5.0

Sep 13, 2025

Rewarding Part-time Job

Cashier/greeter

Recommend

CEO approval

Business Outlook

Pros

flexible, fun, fast-moving, interpersonal, tips

Cons

Low starter pay, no matter the experience at other shops, tight on hours, tight on employees per shift, minimal to no breaks.

Caribou Coffee Response

9mo

Thanks for taking the time to share your experience. We’re glad to hear your time with us has been positive — it reinforces our commitment to building a workplace where people feel valued, supported, and inspired to grow.

1.0

Aug 30, 2025

run away

Shift lead

Recommend

CEO approval

Business Outlook

Pros

coworkers are good people, free coffee, pay could be worse

Cons

management at all levels is horrible at communicating. they will have expectations that are never communicated and then shut you out and punish you for failing to meet them. make a mistake? there will never be a conversation about it; you will just be gradually isolated more and more, taken off the schedule, treated rudely by management, until you want to quit. and don't ever ask for a raise, no matter how hard-working you are or how long you've been there; it will put you on management's bad side immediately and they will make sure you know it, as passive-aggressively as possible. i have watched them make empty promise after empty promise (promotions, raises) to good, hard-working people to keep them on the team for as long as they can't do without them, and then toss them aside like garbage.

Caribou Coffee Response

10mo

Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations. We take input like this seriously and will continue working to improve the experience for all members of our team.

3.0

Aug 21, 2025

Not bad

Barista, shift supervisor

Recommend

CEO approval

Business Outlook

Pros

Good coworkers, free drinks and coffee, and 30% discount

Cons

Management is usually terrible, customers are rude, and underpaid

Caribou Coffee Response

10mo

Thanks for your feedback. We're committed to continuous improvement and take all input seriously as we work to enhance the employee experience.

Viewing 58 - 60 of 1,790 Reviews

Jobs at Caribou Coffee

Warehouse Team Member I

Team Member - Wooster

Caribou Coffee

Caribou Coffee reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Rewarding Part-time Job

run away

Not bad

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