Caribou Coffee reviews

3.5

63% would recommend to a friend

(1,793 total reviews)
avatar

Scott Kennedy

48% approve of CEO

37% positive business outlook

Caribou Coffee has an employee rating of 3.5 out of 5 stars, based on 1,793 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Apr 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent benefits and employee perks

Cons

Too much micromanaging, expect managers to be “leaders” and not workers, yet expect managers to keep labor so low that have to work as a team member in a position all shift, yet still expect you as a manager to be a manager.

3.0
Mar 23, 2018

Team member

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free coffee!!! Networking with customers and that’s how I found a better job opportunity.

Cons

Stressful and toxic environment due to drama, no breaks, pay isn’t the best, and hard to get days off/switch shifts with people.

1.0
Mar 20, 2018
Recommend
CEO approval
Business Outlook

Pros

You get free coffee and the people are actually nice. That's literally it. This is a place to work short-term if you need to improve your customer service skills and you like coffee, and then get out of as fast as your resume can carry you.

Cons

* I get to keep track of three different websites for hours, training, etc. Some of these have content that does not work on store computers so I do them at home for free. * My managers frequently don't know what's going on, whether it's about new health codes or my pay. * Speaking of my pay. I'm getting .20 less than was agreed upon when I was hired, and still thinking of what to do about this. * Also speaking of my pay, my first manager told me the wrong date for payday, so I spent weeks thinking my pay was late. * Right now, I'm doing unpaid training. * Everything actually sucks, down to the register software which is obtuse. Our dishes are nice I guess, which is great for our customers. * Starbucks treated me better and paid me more.

Viewing 79 - 81 of 1,793 Reviews

Glassdoor has 1,823 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.