Caribou Coffee reviews

3.6

67% would recommend to a friend

(1,791 total reviews)
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Scott Kennedy

48% approve of CEO

40% positive business outlook

Caribou Coffee has an employee rating of 3.6 out of 5 stars, based on 1,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
2.0
May 13, 2025

Not enough hours

Recommend
CEO approval
Business Outlook

Pros

Shift drinks and coffee quality is alright, though not fantastic

Cons

They fall into modern predatory business practices and will not give out consistent or enough hours. Will force employees to throw out food that, to be fair, is expired but not bad for legal reasons. Definitely not something someone can survive on. Its been a while since I've worked there and I can only hope they've improved, but in my time, they were pretty bad.

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Caribou Coffee Response
1y
Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations. We take input like this seriously and will continue working to improve the experience for all members of our team.
4.0
May 12, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Good interviewer and nice workers.

Cons

Hours kind be all over the place.

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Caribou Coffee Response
1y
Thanks for taking the time to share your experience. We’re glad to hear your time with us has been positive — it reinforces our commitment to building a workplace where people feel valued, supported, and inspired to grow.
1.0
May 9, 2025

Very negative

Recommend
CEO approval
Business Outlook

Pros

Free shift drinks and a discount

Cons

The coworkers at my location are all beyond rude. They talk to much smack and treat you like a child. Everything I do is wrong and whenever I change it how they ask all of a sudden it’s wrong again. I get yelled at and made fun of every shift and it’s beyond irritating. You also get paid garbage.

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Caribou Coffee Response
1y
Thanks for taking the time to share your feedback. We’re committed to creating a workplace where every team member feels supported, and reviews like yours help us identify opportunities to grow. We appreciate your perspective and wish you all the best in your career.
Viewing 82 - 84 of 1,791 Reviews

Glassdoor has 1,821 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.