Caribou Coffee reviews

3.5

63% would recommend to a friend

(1,794 total reviews)
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Scott Kennedy

48% approve of CEO

37% positive business outlook

Caribou Coffee has an employee rating of 3.5 out of 5 stars, based on 1,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Jan 4, 2014

Long hours, but decent pay.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team and the product is great. Get a lot of room to use and implement your own marketing ideas.

Cons

Upper management lack of communication and really poor distribution of product. The standards and guidelines are not clearly given to you.

3.0
Dec 28, 2013

You will never meet better people

Recommend
CEO approval
Business Outlook

Pros

Caribou hires a personality type that is outgoing and friendly, and the friendships I made with my coworkers are ones that will last a lifetime. There is a significant amount of training provided for management that is valuable when moving into other fields, both similar and unrelated. While employed, Caribou will take good care of you as long as you play by their clearly laid out rules

Cons

Upper Management is strong but DM turnover is high and largely unmonitored so frequently, DMs go on power trips because their decisions are going unchecked. Multiple managers did not follow company guidelines and offered promotions and rewards that were never given. Internal promotions are "preferred" but hard to get and hard oftentimes getting the promotion involves doing the job you want for months before your pay reflects the change in your duties.

2.0
Dec 5, 2013

A nice place to meet people, but poor wages/potential

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice place to meet people. Customers are usually regulars and are friendly. An easy job you can kind of zone out at and just grind through your shift.

Cons

Depending on your manager/shift supervisor, they can be your best friend or your worst enemy. Tensions can often get very high. Early morning shifts are usually a nightmare with long line, demanding customers, and fighting through sleep.

Viewing 1618 - 1620 of 1,794 Reviews

Glassdoor has 1,824 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.