Caribou Coffee reviews

3.5

63% would recommend to a friend

(1,794 total reviews)
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Scott Kennedy

48% approve of CEO

37% positive business outlook

Caribou Coffee has an employee rating of 3.5 out of 5 stars, based on 1,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Sep 6, 2013

Great place if you enjoy meeting new people.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good work/life balance, great product, great customers

Cons

lack of advancement opportunities, lack of corporate vision

4.0
Aug 27, 2013

Great... until that whole downsizing thing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun and fast paced Great tasting products- especially the espresso based drinks Friendly and supportive fellow team members and supervisors

Cons

Employees are afterthought Downsizing came as shock to stores. Could have been handled better as it left many unemployed within a week.

3.0
Aug 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Free 1/2 lb. of coffee every week, great customers, awesome beverages.

Cons

Good luck getting a raise. I've worked there for a year and a half, and I only got a 25 cent raise the entire time I worked there. My manager didn't even discuss the raise with me, but discussed raises with everyone else who works at my store. The pay is terribly low, and there are virtually no rewards for employees who shine. There is serious inconsistency in the management (on all levels). I wholeheartedly hold Caribou in contempt for selling out to Peet's and laying off so many people without two weeks notice. I'm happy that I don't have to work for them anymore.

Viewing 1633 - 1635 of 1,794 Reviews

Glassdoor has 1,824 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.