Caribou Coffee reviews

3.4

57% would recommend to a friend

(1,794 total reviews)
avatar

Scott Kennedy

40% approve of CEO

33% positive business outlook

Caribou Coffee has an employee rating of 3.4 out of 5 stars, based on 1,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Mar 24, 2011

A Mixed Bag

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free coffee, obviously. Good regular customers. Good coworkers, depending on where you work. If you have a good manager and good coworkers, the job can be very fun, despite being busy and understaffed. The drinks are of high quality.

Cons

Caribou management likes to get all tangled around itself. Nobody is ever on the same page. Most of the District Managers have never worked in the store. All the rules are made by people who have no idea what it's like, but continue to enforce these ridiculous things. They also like to play games of 'manager roulette.' I had four managers within four months. I like my manager very much, and I hate to see her being taken advantage of by the DM and everyone above him. She is constantly warned to "lower labor costs." This is IMPOSSIBLE. We only ever have two people at the same time. We're operating at the minimum and she's taking flak for "spending so much money on labor." On the whole, the District Managers are awful. Every email we receive is so rife with spelling and grammatical errors, it looks like a second grader wrote it. Disappointing.

1.0
Mar 2, 2011
Recommend
CEO approval
Business Outlook

Pros

free coffee and thats about it

Cons

Every other single aspect of that job is an utter terror to get up and go to in the morning

Viewing 163 - 165 of 1,794 Reviews

Glassdoor has 1,823 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.