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      Caribou Coffee

      Engaged Employer

      Caribou Coffee reviews

      3.5

      63% would recommend to a friend

      (1,794 total reviews)
      avatar

      Scott Kennedy

      48% approve of CEO

      37% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Culture & values

      3.3

      Work/Life balance

      2.9

      Career opportunities

      2.8

      Senior management

      2.7

      Compensation and benefits

      Caribou Coffee has an employee rating of 3.5 out of 5 stars, based on 1,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Aug 10, 2009

      It was okay

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It had a nice atmosphere, There was mostly nice customers, Good Management, All in all it was what I had expected coming in.

      Cons

      Some of the downsides was intolerant customers, My scedule being odd, and at times I hadn't requested, and could not change, Inability to move up easily.

      4.0
      Mar 24, 2009

      Caribou Coffee is an ok place to work.

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Caribou provides staff with a half pound of premium free coffee every week. It's a friendly place to work with great relationships between regular customers and staff. Most of the Store Managers I've worked with have been very good. Caribou provides opportunities to move up in the company. Throughout the recent downturn in the economy I feel like my job has provided a great deal of stability. It's great to not have to worry about layoffs coming just around the corner.

      Cons

      There's a disconnect between the corporate offices and the stores. This is especially true of problems within human resources. The amount of sick days and paid vacation is less than desirable and the requirements to to receive paid time off do not mesh well with the operations of a coffee shop. There are no lunch breaks, which leads to shorter shifts, making it very difficult to work full time in a five day work week. There are no holidays. Caribou is open every day of the year and only pays holiday pay for Christmas and Thanksgiving. I can name many more holidays than just those two.

      Viewing 1696 - 1698 of 1,794 Reviews
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      ReviewsCaribou Coffee reviews

      Glassdoor has 1,824 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.