Caribou Coffee reviews

3.5

63% would recommend to a friend

(1,794 total reviews)
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Scott Kennedy

48% approve of CEO

37% positive business outlook

Caribou Coffee has an employee rating of 3.5 out of 5 stars, based on 1,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Sep 24, 2009
Recommend
CEO approval
Business Outlook

Pros

-Good benefits, but there is a 6 month grace period before they are effective. -The staff is usually laid back. -You can makes tips which increases hourly wage!

Cons

-Poor upper management -Corporate isn't in it for the company, they are in it for the money. -Bad communicating. -Bad ingredients. -Always trying to keep up with starbucks, causing quick promotions and chaos.

2.0
Aug 25, 2009
Recommend
CEO approval
Business Outlook

Pros

There are a lot of locations, so finding one close to home is pretty easy. If you are lucky to have a good manager, you are treated with respect.

Cons

Long hours in management, very inconsistent communication from the support center, and unrealistic expectations for managers. Work life balance is extremely poor. This isn't the first place I have managed, but it's the first place I have experienced a huge disconnect between the support center and the field. Also, many DMs are hired from the outside and have very little knowledge in store operations.

4.0
Aug 19, 2009
Recommend
CEO approval
Business Outlook

Pros

Caribou Coffee offers its employee's and opportunity to wok a flexible schedule. You can drink coffee for free, you will meet lots of new people, and make new friends. This is a great job for students and mom's looking to makes extra money.

Cons

At times customers can be rude and cranky. Coffee drinkers like their coffee fresh and fast. The espresso bar is automated now and has taken away from the essence of a true espresso drink.

Viewing 1693 - 1695 of 1,794 Reviews

Glassdoor has 1,824 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.