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      Caribou Coffee

      Engaged Employer

      Caribou Coffee reviews

      3.5

      63% would recommend to a friend

      (1,793 total reviews)
      avatar

      Scott Kennedy

      48% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      Caribou Coffee has an employee rating of 3.5 out of 5 stars, based on 1,793 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Reviews by job title

      2K reviews
      3.0
      Jun 18, 2012

      nice

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      easy, free drink shift, weekends

      Cons

      few hours, small tips, long interview

      1.0
      Jun 17, 2012

      Drastically declining in terms of employee relations.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Good drinks -Free 1/2 pound of beans per week -Fun customers (mostly) -Fun coworkers (mostly)

      Cons

      -Lack of discipline/consequences for bad behavior (example: a shift supervisor keeping their job despite a no-call no-show) -Corporate constantly cutting hours (most employees in my store are lucky to get 15 a week) -Recently switched to being open on Christmas Day -Employee concerns frequently ignored (most have expressed displeasure at the above mentioned shift supervisor remaining employed, but nothing has been done for months) -Customers pandered to even when their requests are against company policy (refills on drinks that don't receive refills because the customer claims someone else lets him do it) -Too high a focus on trying to be like every other coffee shop, not enough focus on being their own company.

      5.0
      Jun 6, 2012

      Caribou Coffee ... so-so

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Corporate environment and the perm's that go with it ..

      Cons

      Corporate environment and the politics that go with it ...

      Viewing 1699 - 1701 of 1,793 Reviews
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      ReviewsCaribou Coffee reviews

      Glassdoor has 1,823 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.