Caribou Coffee reviews

3.5

63% would recommend to a friend

(1,793 total reviews)
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Scott Kennedy

48% approve of CEO

37% positive business outlook

Caribou Coffee has an employee rating of 3.5 out of 5 stars, based on 1,793 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Apr 30, 2012

Love this company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work environment, fun staff, GREAT benefits! Free half pound of coffee a week! mmm Fun part-time job.

Cons

Hard to come up with any cons. Better benefits for long time employment would be nice.

3.0
Apr 26, 2012

Would recommend in some cases

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Challenging but not overbearing workload - Good environment to build relationships with coworkers and customers - Hours are flexible, there is enough staff should a shift need to be covered as well - Product is higher quality than competitors and easy to get behind - Store managers are very supportive and positive - Benefits are standard

Cons

- Penny-pinchers. Reducing costs seems more important than developing staff and growing business. - Evident disconnect between corporate office and stores, signs of distrust of retail employees - Supervisors only paid wage when supervising shift, not when another supervisor or manager is present (valuing people on tasks performed, not overall contribution) - Communication is clear, but often times limited and/or lacks follow-up

3.0
Apr 24, 2012
Recommend
CEO approval
Business Outlook

Pros

Free coffee, discounted items. The company likes to promote from within so there is potential for advancement if you work your ass off.

Cons

Lots of work. The focus on making it an "experience" and connecting with the customer can be a little annoying at times when you are first learning because you're focused on what you are doing and making conversation can be almost impossible during this time.

Viewing 1711 - 1713 of 1,793 Reviews

Glassdoor has 1,823 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.