Caribou Coffee reviews

3.5

63% would recommend to a friend

(1,794 total reviews)
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Scott Kennedy

48% approve of CEO

37% positive business outlook

Caribou Coffee has an employee rating of 3.5 out of 5 stars, based on 1,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Dec 23, 2009

The most fun I've ever had at a job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a casual, fun atmosphere. The coffee is really good, something to be proud of. They are committed to quality both in product and service. Having a great manager for almost three years, I can say I was treated very fairly and loved my job. She hired people who were upbeat and fun, but also could hammer out the drinks during rushes.

Cons

Your mileage may vary. Some store managers are burned out because of the demands placed on them by corporate. I think corporate was out of touch with day-to-day ops and morale sometimes. Your DM and manager can make or break your experience at the Bou. My experience was great, but some were really given the runaround, promised managerial spots and strung along never to get them. It's a mixed bag.

3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun working environment with good team culture

Cons

My grandma passed and when I told my manager, she asked if I was still coming in for my shift that day

5.0
Apr 13, 2025

Okay

Recommend
CEO approval
Business Outlook

Pros

Good life - great working life balance

Cons

No structure - no 121s

Viewing 1714 - 1716 of 1,794 Reviews

Glassdoor has 1,824 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.