Caribou Coffee reviews

3.5

63% would recommend to a friend

(1,794 total reviews)
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Scott Kennedy

48% approve of CEO

37% positive business outlook

Caribou Coffee has an employee rating of 3.5 out of 5 stars, based on 1,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Jun 28, 2011
Recommend
CEO approval
Business Outlook

Pros

The interactions with customers made working at the coffee shop worthwhile.

Cons

Management is incompetent. Corporate Marketing and Regional Managers have no idea how a store operates on a day to day basis. Everyone from the store manager on up are ONLY concerned about their bonuses and try to cut costs by any means necessary. It was so bad our manager would would microwave frozen muffins just to make ONE more sale...

3.0
Mar 29, 2011
Recommend
CEO approval
Business Outlook

Pros

It is a fun environment and most team members and shift supervisors are fun to work with. It is fun to learn about the products and the coffee.

Cons

Management is often under trained and has a high turnover rate. Many good managers end up leaving because corporate doesn't give them enough support. Products change frequently and there is a lot of work you do for little pay. Be prepared to be overwhelmed with work.

2.0
Mar 31, 2010

Caribou Coffee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Tips, and friendly customers. I liked how the store was structure and made. If you like coffee, then it's a good place to work.

Cons

Bad Training and organization skills by management. Store managers are likely to be college drop outs. New employees may feel like they were poorly trained, due to the lack of specific instructions and training materials.

Viewing 1711 - 1713 of 1,794 Reviews

Glassdoor has 1,824 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.