Caribou Coffee reviews

3.5

63% would recommend to a friend

(1,792 total reviews)
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Scott Kennedy

48% approve of CEO

37% positive business outlook

Caribou Coffee has an employee rating of 3.5 out of 5 stars, based on 1,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Oct 19, 2011

Disrespectful, with a inability to advance.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free Coffee, tips, sometimes fun work environment.

Cons

Rude, incomptent managers, and regional managers. Product pushing is obnoxious and unsuccessful.

2.0
Sep 24, 2011
Recommend
CEO approval
Business Outlook

Pros

-free coffee -chance to meet some cool people -knowledge available if you know where to look -great benefits package, one of the best health insurances I've ever had

Cons

-losing all its heart, its not about community connections and personality anymore -severe lack of leadership and communication from upper management to the stores -people are put into management positions with little to no training -hypocritical attitudes towards customers and "community building" (they claim thats what they're all about, but in practice we're basically told customers are just a number)

4.0
Sep 15, 2011
Recommend
CEO approval
Business Outlook

Pros

meet lots of new ppl form lots of friendships fun to work with espresso machine really good product, makes it easy to promote good training, and on going training

Cons

pay isn't super awesome drive though management pretty bad play area is annoying, always a mess hours vary too much

Viewing 1732 - 1734 of 1,792 Reviews

Glassdoor has 1,822 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.