Caribou Coffee reviews

3.5

63% would recommend to a friend

(1,793 total reviews)
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Scott Kennedy

48% approve of CEO

37% positive business outlook

Caribou Coffee has an employee rating of 3.5 out of 5 stars, based on 1,793 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Apr 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Caribou Coffee is a wonderfully local Minnesota Company. They have very strong values and are committed to being the best. I personally love how devoted they are the people that work for them, they do a great job training, recognizing, and growing there people. Caribou is also very dedicated to the community, they do an amazing job with outreach and try to give back to the community any way they can!

Cons

Inner company communication is ok, but big changes with operations I feel are very rushed and not fully thought out to catch potential flaws in the plans. The joke with in the company is thats how we do it, were caribou, we just make decisions and deal with the problems later. A lot of changes made are made to impact the NOW and not looked at a larger scale to see what happens to the LATER times.

3.0
Jan 31, 2012

Understaffed and overworked

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Customers make going into work worthwhile Co-workers are wonderful, including the store manager Free coffee, discounts, and good tasting food Flexible hours and time off requests are generally always granted

Cons

Low pay for the amount of work (Only because of understaffing) District Managers in this company are a joke Outdated equipment, broken equipment takes too much time to be replaced Very little communication between upper management and store members Focused on pure profits, not employees

Viewing 1765 - 1767 of 1,793 Reviews

Glassdoor has 1,823 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.