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      Caribou Coffee

      Engaged Employer

      Caribou Coffee reviews

      3.5

      63% would recommend to a friend

      (1,792 total reviews)
      avatar

      Scott Kennedy

      48% approve of CEO

      37% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Culture & values

      3.3

      Work/Life balance

      2.9

      Career opportunities

      2.8

      Senior management

      2.7

      Compensation and benefits

      Caribou Coffee has an employee rating of 3.5 out of 5 stars, based on 1,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Apr 29, 2010

      A fun place to work.

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get paid to talk to people and drink coffee! You get a free drink while working, and a discount on food, merchandise, and drinks whether or not you're at work. The uniform is pretty decent: jeans and a polo/ logo shirt. The turn over rate is very low. Benefits are decent. The job isn't very hard to do, and you get paid an okay amount. Overall, it's a fun place to work and it's easy to stand behind the products you sell because they're almost all really good.

      Cons

      The company is still second to Starbucks in many ways including pay and benefits. Constantly changing image and direction. Comes out with poor products at times and wants employees to push them at people. Doesn't promote from within enough.

      1.0
      Apr 22, 2010

      A company that deserves to go under

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coffee..simply put the coffe was OK and it was free. The starting wages were decent.

      Cons

      Although starting wages were decent they never changed and the bonus system was a joke. No room for growth and if you did do a good job you became a threat to an under-educated DM

      2.0
      Mar 31, 2010

      Caribou Coffee

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Tips, and friendly customers. I liked how the store was structure and made. If you like coffee, then it's a good place to work.

      Cons

      Bad Training and organization skills by management. Store managers are likely to be college drop outs. New employees may feel like they were poorly trained, due to the lack of specific instructions and training materials.

      Viewing 1768 - 1770 of 1,792 Reviews
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      ReviewsCaribou Coffee reviews

      Glassdoor has 1,822 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.