Caribou Coffee reviews

3.5

63% would recommend to a friend

(1,793 total reviews)
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Scott Kennedy

48% approve of CEO

37% positive business outlook

Caribou Coffee has an employee rating of 3.5 out of 5 stars, based on 1,793 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Sep 24, 2011
Recommend
CEO approval
Business Outlook

Pros

-free coffee -chance to meet some cool people -knowledge available if you know where to look -great benefits package, one of the best health insurances I've ever had

Cons

-losing all its heart, its not about community connections and personality anymore -severe lack of leadership and communication from upper management to the stores -people are put into management positions with little to no training -hypocritical attitudes towards customers and "community building" (they claim thats what they're all about, but in practice we're basically told customers are just a number)

4.0
Sep 15, 2011
Recommend
CEO approval
Business Outlook

Pros

meet lots of new ppl form lots of friendships fun to work with espresso machine really good product, makes it easy to promote good training, and on going training

Cons

pay isn't super awesome drive though management pretty bad play area is annoying, always a mess hours vary too much

2.0
Sep 1, 2011
Recommend
CEO approval
Business Outlook

Pros

Nice supervisors, friendly team members, great regular costumers. Was fun to try new products and get to know them ahead of the general public.

Cons

Minimum wage. Pay raises are annually. Benefits are only for full time employees and it's near impossible to get the hours required for full time depending on the store.

Viewing 1774 - 1776 of 1,793 Reviews

Glassdoor has 1,823 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.