Caribou Coffee reviews

3.6

65% would recommend to a friend

(1,787 total reviews)
avatar

Scott Kennedy

48% approve of CEO

37% positive business outlook

Caribou Coffee has an employee rating of 3.6 out of 5 stars, based on 1,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Caribou Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Feb 4, 2026

Horrible

Recommend
CEO approval
Business Outlook

Pros

free coffee although I realize how bad it is now after not working there.

Cons

Management was very mean and didnt know how to modivate

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Caribou Coffee Response
4mo
Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations. We take input like this seriously and will continue working to improve the experience for all members of our team.
3.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great first job, good tips and generally good atmosphere

Cons

Typical service industry job in terms of customers and management

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Caribou Coffee Response
4mo
Thanks for the kind words — we’re glad to hear your experience reflects our commitment to creating a supportive and rewarding workplace.
4.0
Jan 26, 2026

Caribou-Barista

Recommend
CEO approval
Business Outlook

Pros

Good Co-Workers Some Nice Customers

Cons

Management not helping during rush

Viewing 25 - 27 of 1,787 Reviews

Glassdoor has 1,817 Caribou Coffee reviews submitted anonymously by Caribou Coffee employees. Read employee reviews and ratings on Glassdoor to decide if Caribou Coffee is right for you.