Carter's reviews

3.4

52% would recommend to a friend

(2,721 total reviews)

Sharon Price John

100% approve of CEO

43% positive business outlook

Carter's has an employee rating of 3.4 out of 5 stars, based on 2,721 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Carter's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Aug 10, 2022

Management needs improvement

Recommend
CEO approval
Business Outlook

Pros

Employee discount, that’s about it.

Cons

Store manager is condescending, and all the managers gossip. You can’t tell one person something without everyone else being told afterward, so building trust is a challenge/nearly impossible. They also make it difficult to complain about any employee (manager or sales associate), they don’t leave complaints anonymous or do much to rectify the issue. Poor communication between management and associates, and training employees needs to be more thorough and hands-on rather than a quick instruction or video training. Management claims to be flexible with scheduling but will complain and even try to guilt trip you into an availability that accommodates them. They’ll also try to make you come in if you’re calling out for any personal reason (illness, childcare, etc) They give the idea they’re accommodating and flexible, but unless you have open or no changes in availability, no childcare issues and no social life, you won’t be a good fit. Having a second job is also nearly impossible with them because this store wants to be the priority, even if your second job gives more hours. I’m guessing everything above is primarily why they hire teenagers and have a high turnover rate. And the company overall needs to stop pressuring employees to get new credit card signups from customers, while it’s great for them when they get a new card member, they don’t realize not every customer wants a credit card; management tends to view this as an employee’s failure rather than a customer’s decision.

2.0
Jul 29, 2022

Better options out there

Recommend
CEO approval
Business Outlook

Pros

Very flexible scheduling Good discount Lots of training

Cons

Pay Too much “busy work” that always is a waste of time and will end up changing things the next day again. Not loyal to long time employees

1.0
Jul 15, 2022

Horrible DM

Recommend
CEO approval
Business Outlook

Pros

Good discount Good co workers

Cons

The DM is horrible No time off - hard take of for emergencies The pay is not worth it

Viewing 157 - 159 of 2,721 Reviews

Glassdoor has 2,919 Carter's reviews submitted anonymously by Carter's employees. Read employee reviews and ratings on Glassdoor to decide if Carter's is right for you.