Carter's reviews

3.4

52% would recommend to a friend

(2,721 total reviews)

Sharon Price John

100% approve of CEO

43% positive business outlook

Carter's has an employee rating of 3.4 out of 5 stars, based on 2,721 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Carter's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Jun 21, 2014

Too Pushy

Recommend
CEO approval
Business Outlook

Pros

Pay was good as management and clothes are great.

Cons

Too pushy with their loyalty program. District Managers only concerned about Key Preformance Indicators and how it affects them. Money, money, money is all this company is after. Changes in sales are short notice (Monday night at 6 pm for opening at 10 am the next day) and get out by 10 pm so usually 2 to 3 hours to major sets and price changes for hundreds of items.

3.0
Jun 11, 2014

Wonderful first job!

Recommend
CEO approval
Business Outlook

Pros

I've worked at Carters for over a year now and I can assure you there is never a dull moment. My co-workers and managers are the best part of my day. The store manager is very flexible with the schedule and changes in availability. There is so much potential for growth within the company. In just 4 months of working there, I was promoted to a part- time supervisor. This job is definitely a great place to start and will definitely teach you what customer service is truly about!

Cons

While Carters is a wonderful place to work, it also has it's downsides. Although the pay isn't terrible, sales associates definitely deserve more than what they're given. The managers often don't realize that it's pretty much impossible to have only one manager and one associate working at a time and expecting the associate to be in front of the store to greet, while ringing customers, while timing our sprints" (filling from the stock room to the floor), and making sure our customer service is the best around amongst other things. Its just physically impossible to do at one. Another issue is how customers get more benefits than then the employees actually do. Additionally, the amount of hours were given is hard as well, especially when trying to support yourself and maybe others. often times, they will cut your hours without telling you and you just have to kinda figure it out. However, whats worse than all of that is that No matter how hard you try, it always just seems like you're never recognized nor appreciated which can eventually affect your performance . But overall, it's a great place to start.

4.0
Jun 11, 2014

Great Company

Recommend
CEO approval
Business Outlook

Pros

Always looking to help the children

Cons

Continue to put the employees first

Viewing 2629 - 2631 of 2,721 Reviews

Glassdoor has 2,919 Carter's reviews submitted anonymously by Carter's employees. Read employee reviews and ratings on Glassdoor to decide if Carter's is right for you.