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Casper

Engaged Employer

Casper reviews

3.4

49% would recommend to a friend

(311 total reviews)
avatar

Randy Greben

33% approve of CEO

35% positive business outlook

Ratings by category

3.7

Work/Life balance

3.5

Diversity & inclusion

3.2

Culture & values

3.2

Compensation and benefits

3.1

Career opportunities

2.8

Senior management

Casper has an employee rating of 3.4 out of 5 stars, based on 311 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casper employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

311 reviews
2.0
Mar 29, 2022

Good benefits, sour culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, product discount, good time off

Cons

Culturally all over the place. As other reviews have said, promise the moon but deliver anything but. Hard to trust teams and leadership talks the talk but doesn’t walk the walk. Tread with caution

1.0
Jan 17, 2022

Terrible work culture with No Potential

Supervisor
Recommend
CEO approval
Business Outlook

Pros

There is nothing positive at working for Casper. You are kept at your position and then expected to exert your self and train upper management so they don’t have to pay you a raise even after years of loyalty to the company they will just replace you with someone willing to work more for less after you train them they will can you.

Cons

No mobility in company. Non Commission Sales. Terrible Customer Basis. Terrible Logistics. Over Worked and Under paid. Work/Life Balance unrealistic. No tangible incentives. Failing Over Valued Unicorn Company. Toxic Work environment with Toxic People.

2.0
Nov 15, 2021

A promising start, but now surprised they’re still operational

Store manager
Recommend
CEO approval
Business Outlook

Pros

- The beginning was a blast, and they seemed to genuinely care about their mission and retail initiative - Some great people, though many of them have left - Free mattress is nice

Cons

- Pay was great at first (2018), but they’ve scaled back starting salaries and benefits each year, now they’re just the same as traditional retailers, if not worse - Some truly toxic individuals at the Market/Area Manager level - Work/Life balance is all over the place, with HQ continuously demanding more from shrinking team sizes - It’s clear that Retail has become less of a priority, and I wouldn’t be surprised to see Casper move to a e-commerce/wholesale focus sometime in the near future

Viewing 28 - 30 of 311 Reviews
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Glassdoor has 358 Casper reviews submitted anonymously by Casper employees. Read employee reviews and ratings on Glassdoor to decide if Casper is right for you.