Does Casper pay their employees well?

According to anonymously submitted Glassdoor reviews, Casper employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Casper. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Casper?

49% of Casper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Casper 3.7 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Casper?

Sleep Specialist (47) , Store Manager (19) , Sales Associate (14) , Manager (13) , Customer Experience Specialist (12) , Supervisor (10) , Associate Store Manager (9) , Assistant Manager (6) , Store Supervisor (6) , Software Engineer (5) , CX Specialist (4) , Operations (4) , ASM- Assistant Store Manager (3) , Intern (3) , Retail Sales Associate (3)

What are the pros of working at Casper according to real employee reviews?

"The environment is great and the people" ((in 39 reviews)); "Great culture; Chill workplace Easy job (very hard to mess up) Great employee discount" ((in 23 reviews)); "Great benefits and plenty of room to grow with the company." ((in 22 reviews)); "Free mattress after 6 months of employment" ((in 11 reviews)); "Good work life balance as part time" ((in 10 reviews))

What are the cons of working at Casper according to real employee reviews?

"low pay and very demanding" ((in 19 reviews)); "No commission and made lots of sales" ((in 11 reviews)); "Poor communication, lack of benefits for part time, bad bonus structure" ((in 10 reviews)); "They promise a lot to their staff but managers choose who they like more before you get noticed." ((in 6 reviews)); "Upper management is a complete mess" ((in 5 reviews))

What are employees saying about Casper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Casper layoffs and their outlook for job security at Casper in 2026.

What are the top reviewed Casper locations?

New York , Los Angeles , San Francisco , San Antonio , Chicago , Oak Brook , Austin , Cincinnati , Roseville , Miami , Orlando , Boston , Bridgewater , Short Hills , Brooklyn , Durham , Southlake , Dedham , Crystal Lake , Huntington Station , Long Island City , New City , Scottsdale , Dallas , Frisco , Houston , Nashville , Brea , Costa Mesa , Irvine

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Casper

Casper reviews

3.4

49% would recommend to a friend

(311 total reviews)

Randy Greben

33% approve of CEO

35% positive business outlook

Ratings by category

3.7

Work/Life balance

3.5

Diversity & inclusion

3.2

Culture & values

3.2

Compensation and benefits

3.1

Career opportunities

2.8

Senior management

Casper has an employee rating of 3.4 out of 5 stars, based on 311 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casper employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

311 reviews

1.0

Jun 22, 2021

Worst Company

Manager

Recommend

CEO approval

Business Outlook

Pros

There was nothing great that this company! Be aware

Cons

Horrible work life balance. Never got any bonuses Stay far away from this company.

1.0

Apr 30, 2021

Incompetent management

Sleep specialist/key holder

Recommend

CEO approval

Business Outlook

Pros

Option of free healthcare as FT, informative trainings, unique store design.

Cons

unqualified incompetent management, micromanaging, low and limited time employee discount, no work life balance, overworked and undervalued employees, unattainable unrealistic sales goals.

3.0

Jan 21, 2021

Has Potential

Asm- assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits, cool coworkers, nice products, teaches you skills outside of normal retail.

Cons

Never being able to take PTO because you are very understaffed. You’re understaffed because regular associates make minimum wage but have to put in 10x more effort because of how much training we have. Seems burnout culture is beginning to heighten especially during this pandemic where team sizes have been cut drastically.

Viewing 31 - 33 of 311 Reviews

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Jobs at Casper

Store Manager - Broadway - New York, NY

Associate Store Manager - S Lake Ave - Pasadena, CA

Store Manager - Walt Whitman Shops - Huntington Station, NY

Huntington Station, NY

$70K - $90K /yr

(Employer provided)

View job

Full Time Store Supervisor - Blue Back Square - West Hartford, CT

Part Time Retail Sales Associate - Lexington Ave - New York, NY

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Has Potential

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