Casper reviews

3.4

49% would recommend to a friend

(311 total reviews)
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Randy Greben

33% approve of CEO

35% positive business outlook

Casper has an employee rating of 3.4 out of 5 stars, based on 311 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casper employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

311 reviews
5.0
Dec 14, 2016

Lucky to be working here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Incredibly fast growing company, positive work environment, team camaraderie makes everyone feel at home. There's always something new and exciting happening here. Highly recommend to anyone looking for the perfect balance between a down-to-earth-startup vibe and a fast-paced, get-shit-done work attitude.

Cons

There is a near constant need for more people and leadership to keep up with all the growth and workload.

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Casper Response
6y
Thanks for sharing this feedback! We’re so pleased to hear you’ve had a great experience at Casper
1.0
Dec 28, 2023

Sinking Ship

Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO and sick days WFH ability

Cons

Leadership Not in the business of making money or profits Constant layoffs

2.0
Sep 15, 2023

Once upon a time

Recommend
CEO approval
Business Outlook

Pros

Product quality remains Casper's greatest strength. Lots of independence as a SM if you are into just doing what you are told or being on cruise control. There are still many amazing people in stores. Benefits are better than average (not pay).

Cons

Great place to work when the core values still mattered -- current retail leadership is inexperienced in role but clearly believe they can run the business from a spreadsheet without your input. That mentality has led to retail only knowing one value: pivot, pivot, pivot. We spent all our time pivoting to end up right where we started in a cloud of our own dust. But rest assured -- it is always YOU who is not executing even though your DM (fully remote job, btw) never shows up for your 1:1 meeting and cannot successfully open a powerpoint presentation. Internal communication is an absolute disaster; as a retail employee you are guaranteed the short end of virtually every stick because most decisions are made to prioritize other sales channels. If you care enough to want the company to be better, prepare for misery.

Viewing 25 - 27 of 311 Reviews

Glassdoor has 358 Casper reviews submitted anonymously by Casper employees. Read employee reviews and ratings on Glassdoor to decide if Casper is right for you.