Cbeyond reviews

3.0

44% would recommend to a friend

(429 total reviews)
avatar

Jim Geiger

66% approve of CEO

21% positive business outlook

Cbeyond has an employee rating of 3.0 out of 5 stars, based on 429 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cbeyond employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

429 reviews
2.0
Jul 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Good benifits, and decent pay for experience. They do a good job a keeping a positive attitude within the office, so every day starts out on a positive note. Good training for getting into sales. If you want to build up a tough skin it's a good place to do it. Every sales job after this will seem easy.

Cons

They need to try really hard to keep everyone positive in the office because once you leave, reality will hit you hard. Happy customers are hard to find and there are plenty of unhappy ex customers. They tell you that they are making some big positive changes when they hire you, and that you are one of them, but you will find out that they hire and layoff sales people regularly and that they told that to the previous reps. They practice a common business tactic where they have massive layoffs in the fourth quarter to make sure their fourth quarter reports look better. If they are paying half the people then they arent loosing as much money. You'll find when you go to an account and they will tell you "I will never do business with Cbeyond again." When you try to tell them your changing they say that's what Cbeyond has always has said.. Some businesses actually have "No Cbeyond" signs on their doors. You have to toughen up quick or you'll be miserable.

1.0
May 19, 2014
Recommend
CEO approval
Business Outlook

Pros

There is a ton of training, almost everyday. It's on the technology and selling; if you pay attention you can learn a lot even if you have experience selling. The transition to the 2.0 model should have happened a few years ago because it makes more sense. There is very little door to door anymore, you need to be more strategic in prospecting. We seem to be on a good path, but who knows what will happen when we are acquired by Birch.

Cons

Upper management is nightmare. A lot of yelling at people, clear favoritism, will only train or support the people he likes, doesn't listen to anyone, ever.....just barks orders at us. Intimate and personal relationships with the sales managers is common and is justified by saying "mentoring" them, the list goes on. Every sales rep hates and tries to avoid upper management , but they are still here. Corporate turns a blind eye for some reason. It's just a matter of time before we start suing for all the HR violations.

Viewing 61 - 63 of 429 Reviews

Glassdoor has 445 Cbeyond reviews submitted anonymously by Cbeyond employees. Read employee reviews and ratings on Glassdoor to decide if Cbeyond is right for you.