Cbeyond reviews

Management found out too late that the transactional sales model no longer applies in a relational market. The methods our managers taught us became outdated and the senior management was slow to respond to the changing marketplace.

Birch acquired the company and reduced it to a shell of what it was. In the months prior to the acquisition I could feel it coming as cutbacks in customer care and implementation were slowly beginning to cause problems and my confidence in selling services.