Cbeyond reviews

First, the salary they pay you is low. They also expect you to work roughly 60 hours a week and not get paid for the overtime you put in either. They expect you to come back to the office after your day is over to check in for 15 minutes. Because of this, you can spend upwards of another hour and a half of driving time each day to do this. The company is totally micromanaged. It seems you have to check in with your manager every 15 minutes and if you don't, you will get texts, emails and countless calls until you do. They give you $200-300/mo in gas allowance. Considering they have not raised this since 2000, you will spend an additional $300-$400/mo out of your own pocket just to do your job. The sad part of about this job, is when you are out in the field, you almost feel like a door-to-door vacuum salesman. Rain, snow or shine, you have to walk door-to-door soliciting new business. Getting thrown out of buildings because you have gone in there a dozen times in a month is always fun. As soon as any owner heres that we are with Cbeyond, their first words out of their mouth are "get out!" The turnover here is ridiculous as well. The average person will only last a couple of months here either because they get burned out that quickly or it actually costs them money to work here.

Difficult to work cross-functionally. Very little focus on the customer. Customer satisfaction not taken seriously. Very much a command and control company and always trying to figure out who to blame if things go wrong. This is particularly true on the Operations side. If you were not one of the early people in the founding of the company, you were pretty much an outsider.