Cbeyond reviews

3.0

44% would recommend to a friend

(429 total reviews)
avatar

Jim Geiger

66% approve of CEO

21% positive business outlook

Cbeyond has an employee rating of 3.0 out of 5 stars, based on 429 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cbeyond employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

429 reviews
4.0
Jul 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Cbeyond's culture and pool of talent was great. They had good time off benefits and a family feel. A good bit of freedom to either succeed or fail on your own.

Cons

The compensation is below industry average. The buyout of Cbeyond by Birch has presented several problems already. Birch has already completely changed the culture and the methods of Operations and Engineering.

5.0
Jul 28, 2014

Culture, Culture, Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's pretty rare to find a company that remains true to it's core values through thick and thin. Over the course of my decade at Cbeyond, I can honestly say that a majority of both employees and leadership lived the core values of Caring Relentlessly, Acting Graciously, Leading Courageously, and Learning Continuously.

Cons

Notice that I said "a majority" of employees and leadership. There were certainly exceptions. Unfortunately as a result of the recent acquisition, it's highly unlikely that any of the former Cbeyond culture will remain intact.

2.0
Jul 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Some of Cbeyond's product lines like Cloud based PBX, Cloud server & back-up, even high speed Fiber internet are new and exciting products to sell. The company also spends good money on the office facility (at least the Oakbrook, IL location anyway) The two week training course was also very helpful to me from a standpoint of they train you on how to run a sales presentation, useful in any sales job and the trainers actually care to see that you are adequately trained.

Cons

The WORST management I have ever seen at an organization. Good Ol Boy (or, Good Ol Girl) mentality when talking about promotion. EXTENSIVE micromanagement expecting unrealistic numbers instructing to knock doors of prospects (old school approach) that HATE the brand when most say, "I will never have Cbeyond again". Lack of post sales support and bad service has resulted in tens of thousands of ill fated web reviews of Cbeyond service left by customers exposes ALL OR MOST of your newly interested prospects to the horrors other businesses have had to deal with which kills your POTENTIAL deal and flushes all your hard work, money spent on gasoline (which is NOT at all fully or properly compensated for), and your career at a failing company, DOWN THE TOILET...Don't make the same mistake I did and fall for their lies saying you could hit 6 figures and above in your first year. Its virtually impossible. The top rep at the company was near 90k and that was only because he had a tech vendor spoon feeding him 'free deals'...Maybe you will get lucky. Maybe you will make some bucks but I promise you will HATE your job AND your manager and that's OK by Cbeyond because they know this will happen, you will move on, quit or get terminated, and they will hire another "You'...CHURN AND BURN BABY.

Viewing 151 - 153 of 429 Reviews

Glassdoor has 445 Cbeyond reviews submitted anonymously by Cbeyond employees. Read employee reviews and ratings on Glassdoor to decide if Cbeyond is right for you.