Cbeyond reviews

3.0

44% would recommend to a friend

(429 total reviews)
avatar

Jim Geiger

66% approve of CEO

21% positive business outlook

Cbeyond has an employee rating of 3.0 out of 5 stars, based on 429 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cbeyond employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

429 reviews
1.0
May 19, 2014
Recommend
CEO approval
Business Outlook

Pros

There is a ton of training, almost everyday. It's on the technology and selling; if you pay attention you can learn a lot even if you have experience selling. The transition to the 2.0 model should have happened a few years ago because it makes more sense. There is very little door to door anymore, you need to be more strategic in prospecting. We seem to be on a good path, but who knows what will happen when we are acquired by Birch.

Cons

Upper management is nightmare. A lot of yelling at people, clear favoritism, will only train or support the people he likes, doesn't listen to anyone, ever.....just barks orders at us. Intimate and personal relationships with the sales managers is common and is justified by saying "mentoring" them, the list goes on. Every sales rep hates and tries to avoid upper management , but they are still here. Corporate turns a blind eye for some reason. It's just a matter of time before we start suing for all the HR violations.

2.0
May 14, 2014

Lack of proper management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

there are some valuable opportunities

Cons

mostly loaded with failed leadership

1.0
May 9, 2014
Recommend
CEO approval
Business Outlook

Pros

It's a job. Better than not eating at all (almost). Decent offices. Training was good. Good documentation on the services they provide.

Cons

You name it. This is the most awful company to work for. No common sense. Micromanaged to the absolute minute. Selling T1 lines (1.5mbs) in a world of cable Internet (200mbs). I couldn't get another job because practically every recruiter in Atlanta works with them and no one would hire me because it would endanger their contract. Thank goodness a friend of mine got me a direct hire role with his employer. I never got in trouble there. Never written up but I was threatened with it. Constantly. They have their procedures that you follow no matter what or they will fire you. No common sense. One particular issue I fixed without taking additional, unneeded steps and wasting time, only to be threatened with a write up and possibly not going permanent. Didn't matter that the client was fixed and had not called back in and it had been over a month since the call. Just one of many, many situations like this. HR is so clueless that in my exit interview, they were "shocked" when I told them how awful they were and how practically everyone on the floor that I knew felt the same, but were too scared to say anything because they might get a bad name there. I would rather kick puppies for a living than go back. 8 hours a day, 7 days a week. Kicking puppies. Think about that before you consider working here.

Viewing 166 - 168 of 429 Reviews

Glassdoor has 445 Cbeyond reviews submitted anonymously by Cbeyond employees. Read employee reviews and ratings on Glassdoor to decide if Cbeyond is right for you.