Cbeyond reviews

3.0

44% would recommend to a friend

(429 total reviews)
avatar

Jim Geiger

66% approve of CEO

21% positive business outlook

Cbeyond has an employee rating of 3.0 out of 5 stars, based on 429 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cbeyond employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

429 reviews
1.0
Apr 3, 2009
Recommend
CEO approval
Business Outlook

Pros

If you have NO sales experience and want something on your resume that you can claim for your inevitable future job searches

Cons

Oh... the memories! The previous posts really bring me back to a time in my life where I was insanely miserable. I ended up turning down a similar job with Verizon Wireless to take this based on the young culture and seemingly fun atmosphere. I was swooned by the false promises of an average first year income of $75K and performance-based promotions. Coming from a company that was so difficult to move up, that was a huge selling point for me. Then I started... Every one of the comments about insanely long hours and little to no personal life are true. To be fair, I fully support busting your rear when starting a new job and realizing some things will have to take a back seat for a while, but show a little gratitude once in a while. Micro-management is their M.O., chaining you to your desk for 3 hours twice a week minimum to call on the cards you collect the rest of the time. You end up working to pay for gas as you are required to drive an average of 75 miles a day, which in CA at the time paying almost $5/gallon, meant $100/week on gas. Ended up that I did fairly well in my 4th month with the company and sold 5 deals, but had to move back east due after my father had a stroke. I explained my situation to management and was promised that I would be paid out on those deals assuming they ended up installing (which many times does not end up happening). This is not commonplace but was assured they understood and sympathized. Long story short, they didn't and I was screwed out of almost $4000 that I had slaved for. That was the short version of my time with the company, and for any experienced sales professionals considering a job with them, everything you have read about Cbeyond on this site is 110% accurate, so take it as you will. I would suggest looking elsewhere personally.

1.0
Oct 16, 2008
Recommend
CEO approval
Business Outlook

Pros

Decent place to start if you want to get into sales. The structure is great for you to develop your work ethic. Promotion is from within the company. Research the company's product before anything.

Cons

Long hours and micromanagement. Most of the work is redundant and monotonous. There is no trust between the sales rep and management. The product training is very basic and does not prepare you for more complicated telephone systems that some may have. High pressure sales tactics are make many of the prospects uncomfortable. Most or all the management team lack experience and leadership is nonexistent in many ways.

1.0
Aug 4, 2008
Recommend
CEO approval
Business Outlook

Pros

It's a job. Direct Deposit

Cons

Pay is below average. They overwork their employees. No work-life balance. They won't hesitate to call you at night, weekends or vacations to ask you to work. They won't hesitate to demand that you work all weekend or all night. My boss emailed me a new assignment at 7 PM and then called me at midnight (same day) to ensure that I would have it done by 1 AM!!! Was I recognized or thanked or given comp time for this? Of course not! Was this the only time? Of course not! The work at home policy is inconsistent within the company - some groups allow you to do it, others apply a zero work at home. They "recognize" their top employees with "awards" but not in a tangible way such as promotions, pay raises, or bonuses. They used to be able to get away with offering every employee stock options to keep them happy, but now that their stock has dropped over 50% from when I started, my stock options are completely worthless.

Viewing 16 - 18 of 429 Reviews

Glassdoor has 445 Cbeyond reviews submitted anonymously by Cbeyond employees. Read employee reviews and ratings on Glassdoor to decide if Cbeyond is right for you.