Cbeyond reviews

3.0

44% would recommend to a friend

(62 total reviews)
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Jim Geiger

66% approve of CEO

21% positive business outlook

Reviews by job title

62 reviews

Reviews about "Compensation"

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2.0
Jul 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Some of Cbeyond's product lines like Cloud based PBX, Cloud server & back-up, even high speed Fiber internet are new and exciting products to sell. The company also spends good money on the office facility (at least the Oakbrook, IL location anyway) The two week training course was also very helpful to me from a standpoint of they train you on how to run a sales presentation, useful in any sales job and the trainers actually care to see that you are adequately trained.

Cons

The WORST management I have ever seen at an organization. Good Ol Boy (or, Good Ol Girl) mentality when talking about promotion. EXTENSIVE micromanagement expecting unrealistic numbers instructing to knock doors of prospects (old school approach) that HATE the brand when most say, "I will never have Cbeyond again". Lack of post sales support and bad service has resulted in tens of thousands of ill fated web reviews of Cbeyond service left by customers exposes ALL OR MOST of your newly interested prospects to the horrors other businesses have had to deal with which kills your POTENTIAL deal and flushes all your hard work, money spent on gasoline (which is NOT at all fully or properly compensated for), and your career at a failing company, DOWN THE TOILET...Don't make the same mistake I did and fall for their lies saying you could hit 6 figures and above in your first year. Its virtually impossible. The top rep at the company was near 90k and that was only because he had a tech vendor spoon feeding him 'free deals'...Maybe you will get lucky. Maybe you will make some bucks but I promise you will HATE your job AND your manager and that's OK by Cbeyond because they know this will happen, you will move on, quit or get terminated, and they will hire another "You'...CHURN AND BURN BABY.

2.0
Jul 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Good benifits, and decent pay for experience. They do a good job a keeping a positive attitude within the office, so every day starts out on a positive note. Good training for getting into sales. If you want to build up a tough skin it's a good place to do it. Every sales job after this will seem easy.

Cons

They need to try really hard to keep everyone positive in the office because once you leave, reality will hit you hard. Happy customers are hard to find and there are plenty of unhappy ex customers. They tell you that they are making some big positive changes when they hire you, and that you are one of them, but you will find out that they hire and layoff sales people regularly and that they told that to the previous reps. They practice a common business tactic where they have massive layoffs in the fourth quarter to make sure their fourth quarter reports look better. If they are paying half the people then they arent loosing as much money. You'll find when you go to an account and they will tell you "I will never do business with Cbeyond again." When you try to tell them your changing they say that's what Cbeyond has always has said.. Some businesses actually have "No Cbeyond" signs on their doors. You have to toughen up quick or you'll be miserable.

5.0
Jun 19, 2014
Recommend
CEO approval
Business Outlook

Pros

I am wanting to write a real review on Cbeyond as perceived from the employee who thought there was better than a company than one that promoted from within, recognized hard working employees, worked with you on your schedule, assisted in helping you reach your bonus potential, gave you all the tools to succeed and the list goes on. I left to pursue a "job" at a very successful start up company. Benefits were fantastic, atmosphere was wonderful but it was missing the things that glue a business together. The ability to grow and learn was missing, the passion for the customer was missing, and the "team" environment was not there.The honest truth is the job is not always easy. Job posts sound appealing because that is what they are meant to do. I am grateful and blessed to return to a place that is going to allow me to complete the career that I started.

Cons

My honest cons were my own. I want to list what I complained about then explain. When in Tier 1 I did not like 30 min lunches. In Tier 1 and 2 I thought there should be more formal training. Honestly these werent real company issues. The 1st was a preference, and the 2nd was a fault of my own and many people. Training for work is no different than school. If you dont invest personal time, you will never grow. On the happy note though as I was in my final 2 weeks there was a lot more training available.

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