Cengage Customer Service Representative CSR reviews

2.9

Be the first to recommend this company

(4 total reviews)
avatar

Michael Hansen

Not enough data to show CEO approval

Reviews by job title

4 reviews
1.0
Mar 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work from home job

Cons

The training is terrible. They throw you into the job with absolutely no idea what you’re doing. They also don’t except medical emergencies as a valid reason to miss work.

4.0
Aug 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Pto is good. Laid back when it’s not peak season

Cons

Changes are made a lot, recent lay off so makes u scared about your job, need better pay

Viewing 1 - 3 of 4 Reviews

Glassdoor has 2,611 Cengage reviews submitted anonymously by Cengage employees. Read employee reviews and ratings on Glassdoor to decide if Cengage is right for you.