Pros
There is a growing spirit of optimism pervasive throughout the organization, and the belief that if we can just make it through these awkward times, things will get better and glory days will be seen again. The leadership under the new CEO is extremely encouraging; he instills a lot of confidence throughout the ranks. Through and through, it has been the people that keep employees there; when times are tough and nothing seems to make sense, individuals can often be heard expressing their appreciation for the high quality of people-managers and colleagues-they are surrounded by.
Cons
Cengage Learning is a very supportive and nurturing environment. It has its flaws, including lack of training, cohesiveness, organization, and unified strategy but at least the last three are getting better.