Is Cengage a good company to work for?

Cengage has an overall rating of 2.8 out of 5, based on over 2,605 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 30% of employees would recommend working at Cengage to a friend and 23% have a positive outlook for the business. The best reviews about Cengage have been left by employees working as Senior Learning Consultant , Digital Success Specialist and Customer Success Manager .

Does Cengage pay their employees well?

According to anonymously submitted Glassdoor reviews, Cengage employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Cengage. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Cengage?

30% of Cengage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cengage 3.4 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Cengage?

Learning Consultant (77) , Account Executive (62) , Sales Representative (56) , Manager (42) , Product Manager (36) , Project Manager (30) , Sales Consultant (30) , Sales (29) , Product Assistant (28) , Customer Service Representative (26) , Director (23) , Software Engineer (23) , Content Developer (19) , Account Manager (18) , Marketing (18)

What are the pros of working at Cengage according to real employee reviews?

"There are some great people at Cengage and the open work environment is collaborative and fast paced." ((in 313 reviews)); "Good benefits and easy onboarding" ((in 206 reviews)); "Work life balance is great" ((in 117 reviews)); "Colleagues are great and genuinely care." ((in 83 reviews)); "Great team to work with." ((in 60 reviews))

What are the cons of working at Cengage according to real employee reviews?

"Increasingly low pay for sales..little chance for advancement unless you are part of the "in crowd"" ((in 110 reviews)); "poor management of employees" ((in 110 reviews)); "Constant layoffs every two years and irrespective of how much significance you are to the team you might be laid off" ((in 77 reviews)); "Salary is low unless you produce and reach upper bonus tiers." ((in 69 reviews)); "Upper management is always reorganizing." ((in 68 reviews))

What are employees saying about Cengage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cengage layoffs and their outlook for job security at Cengage in 2026.

What are the top reviewed Cengage locations?

Boston , Farmington Hills , Independence , Mason , San Francisco , Clifton Park , Cincinnati , Temecula , Raleigh , Chicago , New York , Belmont , Detroit , Los Angeles , Dallas , Albany , Madison , Florence , Washington , Houston , Atlanta , Richmond , Charlotte , San Diego , Louisville , Nashville , Seattle , Orlando , Remote , Birmingham

Cengage reviews

2.8

30% would recommend to a friend

(2,407 total reviews)

Michael Hansen

38% approve of CEO

23% positive business outlook

Ratings by demographic groups

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Cengage has an employee rating of 2.8 out of 5 stars, based on 2,407 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 25% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Oct 4, 2011

Very Poor Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

some very smart people there; the staff builds good atmosphere (with no help from management); salaries are competitive with the industry

Cons

poor management of company and staff; poor performance feedback; not open to ideas from managers or staff that disagree with upper management

2.0

May 23, 2011

I have learned a lot under a lot of pressure.

Media producer

Recommend

CEO approval

Business Outlook

Pros

Very flexible hours and able to work from home. Fun work environment, good location and comfortable working area and good ergonomics.

Cons

They don't replace people when they quit. Management is super removed from what is going on. They don't seem to care that some are over worked due to lack of positions being filled. No lead available to help.

1.0

May 13, 2011

Used

Editorial assistant

Recommend

CEO approval

Business Outlook

Pros

They give time off and great working conditions but as a contractor or intern you get 10 an hour and do the same if not more as people around you who are making 30+ and hour. Plus you have to go through the temp company Adecco so you get no paid sick day, no paid holidays, no vacation ..nothing except crabby benefits that you pay for.

Cons

No promotion of contractors or interns from within, no matter how long you are here you still complete with outsiders for job positions. Sometimes they hire contractors but very rarely. Even a simple customer service telemarketer position I was turned down for despite being employed for more than 2 years, never late, rarely sick and doing way more than my job description entailed. I feel used and taken advantage of.

Viewing 2251 - 2253 of 2,407 Reviews

Jobs at Cengage

Enrollment Manager (Remote)

Customer Success Consultant (Remote)

Counsel, Business Operations and Regulatory (Remote)

Enrollment Representative (Remote Opportunity)

RevOps Manager, Forecasting and Analytics (Remote)

Cengage

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Very Poor Management

I have learned a lot under a lot of pressure.

Used

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