Cengage reviews

2.9

31% would recommend to a friend

(2,405 total reviews)
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Michael Hansen

39% approve of CEO

24% positive business outlook

Cengage has an employee rating of 2.9 out of 5 stars, based on 2,405 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 22% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews
2.0
May 9, 2011
Recommend
CEO approval
Business Outlook

Pros

Fairly flexible with time off Summertime is a pretty lax time, although it seems to be getting more time-consuming at this time also. Some good training/experience

Cons

Be prepared to work many hours during the evening in busy seasons (most of the time) Many hours will be spent unnecessarily recording and updating customer records and keeping track in Seibel CRM of every little thing you do and you know about customers. The company is constantly introducing a wide variety of products that don't sell or aren't properly tested and therefore having to pull them back off the market. (hit and miss) There is a completely unrealistic expectation for digital sales. The economy has very negatively impacted this recently because profs don't think that students can afford it. Only about 2 out of 50 salespeople in Southern California got their full bonus last year (2010). I know for a fact it is a much higher percentage for competing publishers. (8 out of 10 in one district alone). The company belatedly tried to address that afterwards. However, more cuts are coming across the board in CA, so adjustments will have to be made.

4.0
May 6, 2011
Recommend
CEO approval
Business Outlook

Pros

They have the best benefits of anyplace I have ever worked. You get 4 weeks vacation the first year and then shortly thereafter you get five. You have good health coverage, you get to wear jeans to work everyday, and you can flex your start time.

Cons

I happened to have a very passive aggressive manager who gave me a hard time about using my sick time after I had an illness after having my child. While the company was flexible about start times, she was not. Other people could work from home. I could not. So overall the company is a good place to work, but you may end up with an incompetent manager.

2.0
Apr 30, 2011
Recommend
CEO approval
Business Outlook

Pros

Many talented and hard working people. Lots of good books and legacy lists.

Cons

Senior management does not reflect their workforce--few women are represented. There is a culture of male colleagues promoting each other and not true talent and leadership. Also, the philosophy of raising book prices to grow business is a short-term and cynical approach.

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Glassdoor has 2,603 Cengage reviews submitted anonymously by Cengage employees. Read employee reviews and ratings on Glassdoor to decide if Cengage is right for you.