Cengage reviews

Middle management a little out of touch right now. Slow to move on AI integration

This is a great place to work if you want to become poorer over time. You will never get a pay raise in line with inflation. Salary transparency is non-existent. Content developers with similar levels of experience are paid wildly different salaries for no apparent reason. The company cries poor when it comes to salary negotiations for individual contributors, but has bottomless budgets to promote inexperienced charlatans into director roles and hire the MD's mates as consultants. Some divisions have to work on shoe-string budgets with minimal staff, while other divisions have masses of inefficient, infighting staff that treat budgets like monopoly money. Your job will never be safe. Redundancies are endless and don't appear to be very strategic. Recently the company has gutted and offshored the permissions, finance and HR teams, which means it's only a matter of time before they are sued for one thing or another. They have offshored a tonne of production and editorial work to India, and this has resulted in delays, budget blow-outs, and a marked reduction in quality. In some cases offshore staff have jeopardised relationships with some of our most profitable authors. The business is well-aware of bullies in their management ranks and does nothing about it. Any individual contributor that brings up a genuine complaint is written off as crazy and mentally unstable. Content development has never been overseen by someone that actually knows what it is, which means this work is not valued. There are some people in the business that view content developers as glorified assistants and scapegoats instead of highly educated people that try our hardest to create high quality products that serve our customers.