Is Cengage a good company to work for?

Cengage has an overall rating of 2.8 out of 5, based on over 2,607 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 30% of employees would recommend working at Cengage to a friend and 23% have a positive outlook for the business. The best reviews about Cengage have been left by employees working as Senior Learning Consultant , Digital Success Specialist and Customer Success Manager .

Does Cengage pay their employees well?

According to anonymously submitted Glassdoor reviews, Cengage employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Cengage. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Cengage?

30% of Cengage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cengage 3.4 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Cengage?

Learning Consultant (77) , Account Executive (62) , Sales Representative (56) , Manager (42) , Product Manager (36) , Project Manager (30) , Sales Consultant (30) , Sales (29) , Product Assistant (28) , Customer Service Representative (26) , Director (23) , Software Engineer (23) , Content Developer (19) , Account Manager (18) , Marketing (18)

What are the pros of working at Cengage according to real employee reviews?

"There are some great people at Cengage and the open work environment is collaborative and fast paced." ((in 319 reviews)); "Good benefits and easy onboarding" ((in 196 reviews)); "Work life balance is great" ((in 117 reviews)); "Colleagues are great and genuinely care." ((in 85 reviews)); "Great team to work with." ((in 60 reviews))

What are the cons of working at Cengage according to real employee reviews?

"Increasingly low pay for sales..little chance for advancement unless you are part of the "in crowd"" ((in 114 reviews)); "poor management of employees" ((in 102 reviews)); "Salary is low unless you produce and reach upper bonus tiers." ((in 69 reviews)); "Constant layoffs every two years and irrespective of how much significance you are to the team you might be laid off" ((in 69 reviews)); "Upper management is always reorganizing." ((in 68 reviews))

What are employees saying about Cengage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cengage layoffs and their outlook for job security at Cengage in 2026.

What are the top reviewed Cengage locations?

Boston , Farmington Hills , Independence , Mason , San Francisco , Clifton Park , Cincinnati , Temecula , Raleigh , Chicago , New York , Belmont , Detroit , Los Angeles , Dallas , Albany , Madison , Florence , Washington , Houston , Atlanta , Richmond , Charlotte , San Diego , Louisville , Nashville , Seattle , Orlando , Remote , Birmingham

Cengage reviews

2.8

30% would recommend to a friend

(2,409 total reviews)

Michael Hansen

38% approve of CEO

23% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Diversity & inclusion

2.8

Compensation and benefits

2.7

Culture & values

2.3

Senior management

2.3

Career opportunities

Cengage has an employee rating of 2.8 out of 5 stars, based on 2,409 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 25% below average for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jul 24, 2024

Sad to see the decline

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The employees were the best part of Cengage Group, there has been and still are some really talented people there, unfortunately leadership does not seem to see or notice the talent enough to want to keep, support or encourage growth! The ERGs were also excellent but again, people run and not very well supported by the company.

Cons

Cengage was a great place to work at the start! But in the past year has gone through MASSIVE changes. Large amounts of outsourcing or closing jobs and readvertizing them with less pay, completely gutting areas of the company, an entire year of limbo knowing job cuts are coming but not sure when. Really sad to see the company heading in this direction, absolutely profits over people focused.

Cengage Response

1y

Thank you for taking the time to leave a review.  I do not take lightly the evolution that we have gone through over the last year. As a company, we faced an inflection point where we needed to reassess our structure to enhance our efficiency and effectiveness. This is critical to allowing us to invest in the business and meet the needs of customers. This means that, in some cases, we had to make difficult decisions that impact employees as we looked to remove duplicity in the businesses and shift to a shared services model. Our credo and ethos have remained central to our decision-making and serve as a guidepost for our business trajectory. Regarding transparency, creating opportunities for candid conversations is a top priority for me and the entire executive team. We look to do this through several channels, including our First Friday sessions and departmental town halls. I always welcome feedback on how we can help answer questions or clarify direction in these forums. Best, Michael Hansen, CEO

3.0

Jul 22, 2024

Decent culture but confused mission

Product manager

Recommend

CEO approval

Business Outlook

Pros

The people at Cengage are the best part-- everyone cares about what they are working on and cares about you.

Cons

Projects are often paused after so much momentum and time are put into them, and sometimes outright canceled. It's hard to care about what you're working on long-term

5.0

Jul 22, 2024

Amazing Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Cengage Group is a true learning company. They embrace learning inside out. They have the best company culture I've ever experienced. This allows people to do their best work and serve educators and students around the world. This also attracts and retains great talent. I met people who had been at the company for 10, 20, and even 30 years!! Bravo to Cengage.

Cons

Basic benefits. Pay is at or below industry standard.

Viewing 244 - 246 of 2,409 Reviews

Jobs at Cengage

Student Advisor (Remote)

Enrollment Representative (Remote Opportunity)

Customer Success Consultant (Remote)

General Labor, 10:00am to 6:30pm (Regular Full-Time)

Client Success Manager (Remote)

Cengage

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Sad to see the decline

Decent culture but confused mission

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