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      Cengage

      Engaged Employer

      Cengage reviews

      2.8

      29% would recommend to a friend

      (2,413 total reviews)
      avatar

      Michael Hansen

      36% approve of CEO

      23% positive business outlook

      Ratings by category

      3.4

      Work/Life balance

      3.1

      Diversity & inclusion

      2.7

      Culture & values

      2.7

      Compensation and benefits

      2.3

      Career opportunities

      2.2

      Senior management

      Cengage has an employee rating of 2.8 out of 5 stars, based on 2,413 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 25% below average for employers within the Media & Communication industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      May 30, 2024

      Endless layoffs

      Finance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      None none none none none

      Cons

      Annual reorganizations and layoffs. The complaint is falling apart

      4.0
      May 23, 2024

      Company Culture is Good, But C-Suite Lacks Clarity

      Senior research coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working on the research team was amazing. My colleagues and I consistently planned and executed long-term projects mainly due to our excellent communication. My manager was truly one of the best in the business, and I always felt like I knew where I stood with her and the team. In addition, the company has lots of Employee Resource Groups (ERGs) which host a ton of panels, discussions, and guest speakers. For transparency, I was an active member and leader of the Pride ERG and the Green ERG.

      Cons

      It often felt like the people at the highest levels of the company were out of touch with what was happening on the "ground," so to speak. They often missed the forest for the trees, or made embarrassing blunders at all-company meetings. In addition, the lowest-level employees at the company are paid far below what they deserve, and the turnover for those roles is very high.

      avatar
      Cengage Response
      2y
      Thank you for leaving a review about your experience working here. It’s great to hear that you enjoyed your team, manager and work as part of our research team. I want to extend a sincere thank you for dedicating time outside of your traditional responsibilities to help lead our employee resource groups, they are a crucial part of our culture which help drive connection and camaraderie. I am sorry to hear that you feel as though our leadership team is ‘out of touch’. Creating opportunities for candid conversations is a top priority for me and the entire executive team. We look to do this through our First Fridays and departmental town halls. Our employees underpin our success, I always welcome feedback on how we can help answer questions or clarify direction in these forums. I wish you the best in your next endeavors. Best, Michael Hansen, CEO
      Viewing 274 - 276 of 2,413 Reviews
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      Glassdoor has 2,611 Cengage reviews submitted anonymously by Cengage employees. Read employee reviews and ratings on Glassdoor to decide if Cengage is right for you.