Centene Customer Service Representative CSR reviews

3.1

51% would recommend to a friend

(40 total reviews)
avatar

Sarah London

45% approve of CEO

24% positive business outlook

Customer Service Representative (CSR) employees have rated Centene with 3.1 out of 5 stars, based on 40 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Centene is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

40 reviews
4.0
May 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, gave me the opportunity to be discovered by other health plans and grow in my role.

Cons

Large large corporation and have to accept that they can’t give any single employee special attention

5.0
Apr 20, 2025
Recommend
CEO approval
Business Outlook

Pros

They listen to us front line workers and are implementing new policies to best suit us and the company. We work remote which is amazing. The pay is pretty competitive..

Cons

They took away the bonuses and internet pay for everyone except for certain states

1.0
Mar 20, 2025
Recommend
CEO approval
Business Outlook

Pros

.38 cent raises after a year of hard work

Cons

Usually don't listen to reviews but I wish I would have , no one knows what they are doing and the place operates in complete chaos everyday, no help during calls

Viewing 1 - 3 of 40 Reviews

Glassdoor has 6,611 Centene reviews submitted anonymously by Centene employees. Read employee reviews and ratings on Glassdoor to decide if Centene is right for you.