Is Centene a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Centene have rated their employer with 3.1 out of 5 stars in 40 Glassdoor reviews. This is a lower than average score with the overall rating of Centene employees being 3.6 out of 5 stars. Search open Customer Service Representative CSR Jobs at Centene now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Centene .

Does Centene pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Centene with 3.0 out of 5 stars based on 40 anonymously submitted employee reviews. This is 20.9% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Centene.

What are the top reviewed jobs at Centene?

Customer Service Representative (194) , Business Analyst (164) , Manager (124) , Program Coordinator (106) , Director (77) , Project Manager (77) , Claims Analyst (73) , RN Case Manager (73) , Care Manager (63) , Supervisor (58) , Business Analyst II (56) , Care Coordinator (54) , Analyst (52) , Referral Specialist (52) , Service Coordinator (52)

What are the pros of working at Centene according to real employee reviews?

"Great benefits CEO has a vision that is working to help keep the company growing and to make it through the changes with AFA" ((in 711 reviews)); "Good pay and is flexible" ((in 531 reviews)); "can work from home and flexible" ((in 279 reviews)); "Good work life balance although I heard some people didn't have the same balance as I did" ((in 214 reviews)); "Some great people at this company that is bogged down by silos and exec level egos." ((in 206 reviews))

What are the cons of working at Centene according to real employee reviews?

"Inconsistent no updates no training very unorganized" ((in 143 reviews)); "the managers have no care to the employees or contractors and bringing this up to directors falls on deaf ears." ((in 115 reviews)); "Disappointed and frustrated that Middle and Upper management seemed entirely out of touch with the day" ((in 75 reviews)); "No bonuses and they aren't valuing the work as much as they used to" ((in 73 reviews)); "The blatant favoritism is overly discouraging." ((in 68 reviews))

Skip to content Skip to footer

Notifications

Centene

Centene Customer Service Representative CSR reviews

3.1

51% would recommend to a friend

(40 total reviews)

Sarah London

45% approve of CEO

24% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.1

Career opportunities

3.0

Compensation and benefits

2.8

Senior management

Customer Service Representative (CSR) employees have rated Centene with 3.1 out of 5 stars, based on 40 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Centene is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

40 reviews

3.0

Oct 3, 2024

Review

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Work from home employment opportunity

Cons

The call audits have become petty and ridiculous- they are really reaching to doc points on your audits to get out of giving you a decent pay increase

2.0

Aug 10, 2024

Great

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

pay, hours, and work experience

Cons

lack of training and too many systems

5.0

Jun 30, 2024

Team Effort

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The company is fantastic, from VP to entry level.

Cons

It’s fast paced and ever changing

Viewing 4 - 6 of 40 Reviews

Top companies for "Compensation and Benefits" near you

Liberty Mutual Insurance

3.8★Compensation & Benefits

Progressive Insurance

3.9★Compensation & Benefits

USAA

3.8★Compensation & Benefits

Travelers

4.2★Compensation & Benefits

Jobs at Centene

Corporate Ethics & Compliance Investigator

Corporate Ethics & Compliance Investigator

Corporate Ethics & Compliance Investigator

Corporate Ethics & Compliance Investigator

Corporate Ethics & Compliance Investigator

Centene reviews FAQs

Centene reviews Centene Customer Service Representative (CSR) reviews

Centene

Centene Customer Service Representative CSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Review

Great

Team Effort

Top companies for "Compensation and Benefits" near you

Jobs at Centene

Centene reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Centene reviews FAQs

Jobs at Centene