Question 1

Is Centene a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at Centene have rated their employer with 3.5 out of 5 stars in 234 Glassdoor reviews. This is a lower than average score with the overall rating of Centene employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at Centene now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Centene.

Question 2

Does Centene pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at Centene with 3.5 out of 5 stars based on 234 anonymously submitted employee reviews. This is 5.6% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Centene.

Question 3

How happy are Customer Service (CSR) professionals working at Centene?

Accepted Answer

54% of Customer Service (CSR) employees at Centene would recommend their employer to a friend. This rating has decreased by 17% in the past 12 months. Customer Service (CSR) professionals have also rated Centene with a 4.0 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.8 rating for culture and values and 3.4 rating for career opportunities.

Question 4

What are the top reviewed jobs at Centene?

Accepted Answer

Customer Service Representative (193), Business Analyst (164), Manager (124), Program Coordinator (106), Director (77), Project Manager (77), Claims Analyst (73), RN Case Manager (73), Care Manager (63), Supervisor (58), Business Analyst II (56), Care Coordinator (54), Analyst (52), Referral Specialist (52), Service Coordinator (52)

Question 5

What are the pros of working at Centene according to real employee reviews?

Accepted Answer

"Great benefits CEO has a vision that is working to help keep the company growing and to make it through the changes with AFA" ((in 728 reviews)); "Good pay and is flexible" ((in 512 reviews)); "can work from home and flexible" ((in 283 reviews)); "Good work life balance although I heard some people didn't have the same balance as I did" ((in 219 reviews)); "Some great people at this company that is bogged down by silos and exec level egos." ((in 203 reviews))

Question 6

What are the cons of working at Centene according to real employee reviews?

Accepted Answer

"No on going training" ((in 150 reviews)); "the managers have no care to the employees or contractors and bringing this up to directors falls on deaf ears." ((in 114 reviews)); "Frequent layoffs keep you on edge" ((in 97 reviews)); "No bonuses and they aren't valuing the work as much as they used to" ((in 84 reviews)); "Disappointed and frustrated that Middle and Upper management seemed entirely out of touch with the day" ((in 78 reviews))

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