Centene Customer Service (CSR) reviews

3.5

54% would recommend to a friend

(234 total reviews)
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Sarah London

52% approve of CEO

42% positive business outlook

Customer Service (CSR) employees have rated Centene with 3.5 out of 5 stars, based on 234 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Centene is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

234 reviews
3.0
Apr 28, 2025
Recommend
CEO approval
Business Outlook

Pros

There is a bonus for certain positions. There are many positions in the company so there could be some decent career development.

Cons

Health insurance is not completely covered. Work 8-5 with a mandatory 1 hour lunch for salaried positions.

5.0
Apr 20, 2025
Recommend
CEO approval
Business Outlook

Pros

They listen to us front line workers and are implementing new policies to best suit us and the company. We work remote which is amazing. The pay is pretty competitive..

Cons

They took away the bonuses and internet pay for everyone except for certain states

5.0
Apr 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility, remote work, great benefits and work life balance.

Cons

I have been working with the company for 5 years and I feel like hard work is appreciated and compensated. I cannot think of any cons because I have had great support and the team is supportive.

Viewing 13 - 15 of 234 Reviews

Glassdoor has 6,621 Centene reviews submitted anonymously by Centene employees. Read employee reviews and ratings on Glassdoor to decide if Centene is right for you.